Establishing Credibility
The "A" in The FAIR test of communications stands for this
WHAT is ACCESS?
This process of interpersonal communication converts meaning into messages composed of words and nonverbal signals.
This human appeals method is based on establishing personal credibility and not emotion or logic
What is ETHOS?
This generation experienced King and Kennedy assassinations
What are Baby Boomers?
In describing your accomplishments and experiences, begin your statements with these
What are ACTION Words?
Incorporate communications, this dominant business ethic involves sharing all relevant information and decisions with stakeholders.
What is TRANSPARENCY?
Business managers who exude high levels of this are considered to be more effective at influencing others, overcoming conflict, showing leadership, and collaborating in teams.
What is Emotional Intelligence?
This stage of team performance is called the honeymoon period as teams gets to know each other better.
What is The FORMING stage?
His grandmother only speaks Chinese, which is why he chose to learn it.
Who is Mark Zuckerburg?
Other than abilities, employers are trying to figure out your personality traits and characteristics. These are also called__________
WHAT are ATTRIBUTES?
As one of the three legs of Credibility, this refers to the knowledge and skills needed to accomplish business tasks and the ability to effectively approach and solve business problems.
What is Competence?
During class, a student can't stop thinking about a failing grade in the previous class. This is considered what type of noise
What is Psychological NOISE?
Effective groups recognize and actively seek to avoid this dynamic that precludes creative ideas from being shared.
WHAT IS GROUPTHINK?
Strong parental authority was the norm in this generation
What is Traditionlists
This minimum number of typos on a resume can cause you not to get the interview
WHAT is ONE?
This role of credibility refers to a reputation for staying true to commitments made to stakeholders and adhering to high moral and ethical values.
What is CHARACTER?
This ranked the second-highest skill only second to communication according to Corporate recruiters
What is LISTENING or Active Listening?
Diversity comes in two forms. Inherent and this________
What is ACQUIRED Diversity?
Referred to as an intercultural mindset that prioritzes independence more tightly than interdependence and valuing choice over obligation.
What is Individualism?
Using this type of situational approach to interviewing questions can help you remember your talents and abilities
WHAT IS THE STAR APPROACH?
In the public trust graph, this profession was perceived with the highest percentage of trust.
Considered the foundation of the Emotional Intelligence domain, this involves understanding your emotions as they affect you.
WHAT is SELF-AWARENESS
This CEO of Zappos build a culture of workplace fun, inclusion and transparency
Who is Tony HSEIH?
In this culture, people follow leaders without questioning them. Power is concentrated at the top.
What is Hierarchical?
Expressions of goodwill and gratitude should always be included in type of letter
What is RESIGNATION LETTER