Chapter 1 & 3
Who coordinates and oversees the work of other people?
MANAGER
What is a Decision?
A choice among two or more alternatives
What are the Cases for Change?
Organizational Change and Change Agent
Name 4 of the Leadership Traits
Drive, Desire to lead, Honesty and integrity, Self-Confidence, Intelligence, Job-Relevant Knowledge, Extraversion, Proneness to guilt
What was the Original Building and Classroom number for this class?
Kaplan Hall 207
What are the 3 Manager Classifications?
First-Line, Middle, and Top
Name 2 examples of decisions made by Managers
About Company Goals, Where to Locate a New Facility, Which Employee(s) to promote, Which Candidate to Hire
What is the line of authority called that extends from upper organizational levels to the lowest?
Chain of Command
Coach, Liaison with External Constituencies, Conflict Manager, and Troubleshooters are the roles of who?
Team Leader
How many campus buildings does the University of New Haven have?
48
What is the "I knew it all along effect" being referenced to?
Hindsight Bias
The Decision Criterias are:
Factors that are important to resolving the problem
Employee Productivity, Absenteeism, and Turnover are examples of what?
Goals of Organizational Behavior
Directive, Leader, Supportive Leader, Participative Leader, Achievement-Oriented Leader
What part of the room did Dr. Ponnuswamy stand at for the class Photo: Front, Left (doors), Right (Windows), Back
Back
What are the 2 Managerial Constraints and describe them
External Constraints: Come From the Organization's environment
Internal Constraints: Comes From the Organization's Culture
What must a Decision Maker must do in order to give them the correct priority in the decision?
Weigh the Items
Name all 6 Elements in Organizational Design
Work Specialization, Departmentalization, Chain of Command, Span of Control, Centralization/Decentralization, Formalization
What are the SLT Leadership Styles?
Telling, Selling, Participating, and Delegating
What program focuses on preparing students for careers in Federal Law Enforcment and Cybersecurity?
National Security and Criminal Justice Program
What is the socialization Process? (In Order)
Anticipatory Socialization, Entry and Assimilation, Metamorphosis, and Outcome
What are the 8 steps of the Decision-Making Process? (In order)
Identify a Problem, Identify Decision Criteria, Allocate Weights to the Criteria, Develop Alternatives, Analyzing Alternatives, Select and Alternative, Implement the Alternative, Evaluate Decision Effectiveness
What are the first 4 major HRM Laws and the years they were published?
Equal Pay Act (1963), Civil Rights Act: Title VII (1964), Age Discrimination in Employment Act (1967), Vocational Rehabilitation Act (1973), Americans with Disabilities Act (1990)
What is the Fiedler Model defined as?
A Leadership theory proposing that effective group performance depends on the proper match between a leader's style and the degree to which the situation allows the leader to control and influence
Who is our campus field named after?
Kathy Zolad