Social Perceptions and Managing Diversity
Values and Attitudes
Change and Stress
Our Differences and Emotions
Mish/Mosh
100

Managers study the problem too extensively and collect too much data.

What is a false tendency in managerial decision-making?

100

Joaquin is usually the first one to volunteer at the weekly team meetings to take on additional tasks.  Joaquin would probably be categorized as a(n) _________________.

What is a characteristic of a helper?

100

Necessity and top-management support.

What are two characteristics of readiness for change?

100

Name two of the four competencies in Emotional Intelligence.

What are self-awareness and Self-management?

100

A heart.

What did the lion want in the Wizard of Oz?

200

When Jamie comes to work in the morning, the first thing he does is head to the employee lounge where he grabs a cup of coffee and talks to coworkers for several minutes.  This implies that he probably has a _________?

social orientation

200

Based on the assumption that leaders develop unique one-to-one relationships (exchanges) with each of the people reporting to them.

What is LMX theory?

200

Represent the desired end results or goals of a change.

What represents outputs?

200

Research indicates that most people eat this twisted apart.

One way to eat Oreo cookies?

200

Specific, measurable, attainable, results-oriented, and time-bound are all parts of this system.

What are the five parts of SMART goals?

300

Marketing firms strive to ensure that people are aware of their products because people assume that if they have heard about certain products, the products will work well.  Which of the following biases are the marketing firms trying to take advantage of?

availability

300

Leaders who transform their followers to pursue organizational goals over self-interests.

What is the transformational model of leadership?

300

Three stressors are:  _________, _________, _______.

What are physical, emotional and behavioral reactions?

300

More than IQ and represents an individual's capacity for constructive thinking, reasoning, and problem solving.

What is intelligence?

300

An eyelid-less animal licks its eyeballs to keep them moist.

What is a Gecko?

400

Lily graduated from high school and is ready to go to college.  She wants to join a basketball academy and become a professional basketball player.  Lily finds her uncertainty about her future very stressful and is psychologically uncomfortable about it.  This implies that Lily has a(n) _________.

What is low tolerance for ambiguity?

400

Holds that leader behaviors are effective when employees view them as a source of satisfaction or as paving the way to future satisfaction.

What is path-goal theory?

400

Stress is associated with positive emotions and outcomes called eustress.

What is good stress?

400

The combination of stable physical, behavioral, and mental characteristics that give individuals their unique identities.

What is personality?

400

1001=A.N.

1001 Arabian Nights

500

Josephine is about to graduate from college and is excited about joining her two roommates to start a small coffee shop near campus.  She has never started a business before, but she is sure that her business degree has taught her everything she needs to know.  The three of them have enough money for their initial costs and figure that they can cover their expenses with the cash flow from the business.  Which heuristic is probably involved?

What is overconfidence?

500

Major components of a person's character and personality.

What are values and attitudes?

500

These can dramatically affect why an organization exists, as well as which market it participates in and how.

What are external forces?

500

Your general belief about your own self-worth.

What is self-esteem?

500

Adults are excited to walk around hunting for these.

What is Pokemon Go?

600

A process whereby an individual influences a group of individuals to achieve a common goal.

WHAT DOES LEADERSHIP MEAN?

600

Disrepect, untrustworthiness, exclusion and unfairness are examples of these.

What are emotional triggers?

600

Personal appeals, rational persuasion, and inspirational appeals.

What are types of influence tactics.

600

These are complex, relatively brief responses aimed at a particular target.

What are emotions?

600

This meant the "quality of your sex life."

What does the length of the tail mean in the "Draw a Pig" exercise?

700

This theory was based on the assumption that great leaders were born with some inborn ability to lead.

What is the "great man" theory of leadership?

700

From time to time, we all put off doing things that might make us feel guilty.

What is procrastination?

700

Random, creative, holistic and intuitive are examples of this.

What are some characteristics of being right-brained?

700

Automatic Negative Thoughts that pop into you mind regularly, frequently or in certain types of situations.

What are ANTS?

700

70

How old is Ms. H?

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