Management
Coordinating people and other resources to achieve the goals of the organization.
What is Management
Managers often occupy a three-story structure, which consists of these levels of management.
What is top, middle, and first-line.
Specific statements detailing what the organization intends to accomplish as it goes about its mission are known as
What is Objectives
What is the Hawthorne Studies
An informal form of communication within an organization
What is Grapevine
This broadest plan for developing major policy setting and decision making is developed by top management
What is strategic plan
The activities involved in acquiring, maintaining, and developing an organization’s human resources
What is Human Resource Managers
The process of providing reasons for people to work in an organization’s best interests
What is Motivating
When employees are motivated to achieve goals they and their managers establish together.
What is goal-setting theory.
To be successful a TQM program must start at what level of the organization.
What is top.
A plan that outlines alternative courses of action.
What is contingency plan
The ability to think in abstract terms
What is conceptual skills
A common characteristic of a centralized organization is
What is decision making by a few top-level managers.
Stages of team development.
What is forming, storming, norming, performing, adjourning.
Approaches and processes that a company performs well that may give it an advantage.
What is core competency.
Statement of the basic purpose that makes an organization different from others.
What is Mission
A ____ details the skills and experience needed to qualify for a position
What is job description.
A process in which managers and subordinates collaborate on setting goals and reviewing performance.
What is management by objectives
What is Type A firms
The act of distributing part of a manager's work and power to workers is called
What is delegation
A manager evaluating and regulating ongoing activities to insure goals are achieved is in the process of __________ communication.
What is interpersonal
A manager that has few subordinates is considered to have a
What is narrow span of management
When authority is spread to lower-level management, a business is said to be
What is Decentralization
The steps in the delegation process
What is (1) assign responsibility, (2) grant authority, (3) assign accountability.
The separation of all organizational activities into distinct tasks and the assignment of different tasks to different people
What is specialization.