Managing Employee Performance
(Chapter 10)
(Chapter 10)
The continuous process of measuring employee performance, giving feedback, & setting goals consistent with organizational strategy
What is Performance Management?
The extent to which a person believes their job fulfills/allows for the fulfillment of of their important job values.
What is job satisfaction?
This law sets standards for minimum wage, overtime pay, and child labor.
What is the Fair Labor Standards Act (FLSA)?
Pay that is based on an employee, group, or organization's performance.
What is incentive pay?
A federally required program intended to minimize hardships of unemployment for workers who meet certain requirements.
What is unemployment insurance?
This is the most widely used method of performance ratings, and involves having the supervisor use a scale to indicate the extent to which employees exhibit certain characteristics.
What is a graphic rating scale?
In this disciplinary process, consequences become more severe each time the employee repeats the offense.
What is progressive discripline?
A characteristic of a job that the organization values and chooses to pay for is known as this.
What is a compensable factor?
Incentive pay based on a percentage of sales an individual makes during a given period.
What are sales commissions?
A set of communications, activities, and other programs designed to promote employee health and reduce health risk.
What are employee wellness programs?
This rating error occurs when a supervisor tends to rate everyone near the top of the rating scale.
What is leniency error?
The extent to which an employee identifies with their company and is willing to put forth effort on its behalf.
What is organizational commitment?
What is equity theory?
A form of incentive pay based on number of units produced.
What is a piecework rate?
The Family and Medical Leave Act requires employees provide up to this many weeks of unpaid leave.
What is 12?
This type of performance measure combines information from a variety of sources, such as the supervisor, peers, subordinates, self, and customers.
What is 360-degree feedback?
This involves conducting a meeting with a departing employee to find out the reasons they have chosen to leave the organization.
What is an exit interview?
This tool allows companies to determine if the pay they offer is consistent with the market, industry, or competition.
What is a salary survey?
A "one time" reward that employees need to re-earn each performance period.
What is a performance bonus?
This type of retirement plan involves both the employer and the employee making contributions into the fund.
What is a contributory plan?
This "results based" approach to measuring performance involves evaluating employees based on the extent to which they've achieved their goals.
What is Management by Objectives?
The extent to which an employee believes their organization carries out its actions in a way that takes the employee's feelings into an account.
What is interactional justice?
What is comparable worth?
A type of organization-wide incentive that gives employees the right to buy a certain number of shares of company stock at a set price.
What are stock options?
A benefits plan that allows employees to choose the types/amounts of benefits they want.
What is a cafeteria style plan?