Are great leaders born or made?
Made! but there are some traits that tend to be found in successful leaders
What are the two types of behaviors? Give an example of each
Task behaviors: Facilitate goal accomplishment and help group members achieve objectives.
Relationship behaviors: Help subordinates feel comfortable with themselves, each other, and the situation.
What are the four C's of good leadership
Character - Development of, and commitment to, values and principles
Competence - Do they have the necessary knowledge and skills? Knowing how and when they will be effective
Connection - with their own vision and values & connect people to the vision
Culture and Communication - Ability to Bring everything together to work towards a shared goal. Fostering an inclusive environment that promotes authenticity and creativity
What is pseudotransformational leadership?
Aka “dark side of leadership.” Characterized by destructive behaviors, such as violating basic human rights as a lack of integrity, insatiable ambition, arrogance, associated with workplace outcomes such as negative attitudes in followers toward jobs and organization as a whole
What are two ways that a leader in any role can help shape a more authentic work climate?
Practicing empathy & modeling authentic behavior
What is emotional intelligence?
Emotional intelligence is concerned with our ability to understand emotions (both ours and others) to facilitate thinking, to understand and reason with emotions, and to effectively manage emotions in ourselves and with others.
What are the four leadership styles in the situational approach?
Directing style, coaching style, supporting style, delegating style
What are the three types of skills necessary for leadership?
Technical skills, Human Skills, Conceptual Skills
What are the four I’s of transformational leadership?
Idealized influence. It is the emotional component of leadership. Idealized influence describes leaders who act as strong role models for followers; followers identify with these leaders and want very much to emulate them.
Inspirational motivation. This factor is descriptive of leaders who communicate high expectations for followers, inspiring them through motivation to become committed to and a part of the shared vision in the organization.
Intellectual stimulation. It includes leadership that stimulates followers to be creative and innovative and to challenge their own beliefs and values as well as those of the leader and the organization.
Individual consideration. This factor is representative of leaders who provide a supportive climate in which they listen carefully to the individual needs of followers.
What are the five characteristics authentic leaders?
(1) they understand their purpose
(2) they have strong values about the right thing to do
(3) they establish trusting relationships with others,
(4) they demonstrate self-discipline and act on their values
(5) they are passionate about their mission.
What are the major leadership traits? hint: there are 5
Intelligence, self-confidence (high self-efficacy), Determination, Integrity, sociability.
What are the 5 leadership styles in Blake and Mouton’s Managerial Grid?
Authority compliance, country-club management, impoverished management, middle of the road management, team management
What is the difference between intrinsic and extrinsic motivation?
Intrinsic motivation looks to satisfy personal desires such as curiosity, recognition, or belonging. Extrinsic motivation looks to satisfy other's desires to gain rewards (money, praise) or avoid punishment.
What are the two forms of management by exception? How are they different?
Active: Watches closely for follower to make a mistake
Passive: Intervenes only when a problem has already occurred
What are the four strategies of positive leadership?
Fostering a positive work climate
Fostering positive relationships
Good Communication
Associating work with positive meaning
What are some of the problems with the trait approach?
Name at least 4!
Endless lists of leadership traits exist is highly subjective
Doesn’t take into account situational effects. For example, the size of the team or how skilled they are. Is it a high stakes situation or are you casually brainstorming?
Not useful for training & development.
Ignores the fact that leadership is a team effort! Entirely ignores the who the followers are and how they impact the relationship.
What kind of leadership style should a leader use with a capable but cautious performer?
Supporting style!
What are the 4 ways leader's approach tasks? Which is most effective
hint: leader motivation exercise
Most effective - Get to: Your desire, your attitude is positive
Have to: Other's desire, your attitude is negative
Must do: Your desire and attitude are negative
Will do: Other's desire, your attitude is positive
What is the difference between transformational and transactional leadership?
Transactional leadership refers to the bulk of leadership models, which focuses on the exchanges that occur between leaders and their followers. Transformational leadership is the process whereby a person engages with others and creates a connection that raises the level of motivation and morality in both the leader and the follower. This type of leader is attentive to the needs and motives of followers and tries to help followers reach their fullest potential.
What are the four steps to foster positive relationships?
•Model positive energy; provide opportunities for serving others.
•Capitalize on employees’ strengths
•Develop and manage positive energy networks
•Manage negative energizers
What are the big five personality factors? Which one is most highly correlated with leadership?
Must answer both correctly for points!
Neuroticism, Agreeableness, Extraversion, Openness, Conscientiousness
Extraversion is most highly correlated
What did Toro, the lawn equipment manufacturer, do to cut down the number of the lawsuits they received?
Implemented a new mediation policy, invoking empathy. This was 95% successful in resolving claims before they turned into lawsuits.
What does Social Identity Theory explain?
What are the four ways this shows up in a team?
Social Identity Theory suggests give us a framework to understand how people construct and express their sense of belonging in social settings.
Four I's:
Intimacy a measure of the level of openness and authenticity in relationships in the team
Interactivity drives the level of collaboration
Inclusion the enabling environment that is needed for collaboration, inclusion, and belonging
Intentionality indicates a leadership style that drives a strategy of inclusion and belonging.
What kind of power do transactional leaders use?
Reward & Coercive Power
What are the four components of authentic leadership? What do they entail?
Self-awareness. Reflecting on one’s core values, identity, emotions, motives. Being aware of and trusting one’s own feelings.
Internalized moral perspective. Self-regulatory process using internal moral standards to guide behavior
Balanced processing. Ability to analyze information objectively and explore other people’s opinions before deciding anything.
Relational transparency. Being open and honest in presenting one’s true self to others.