Chp9-Leading
What is extraversion?
CEO's and other top management often involved in making these type of decisions.
What are strategic decisions?
The receiver can engage in this to enhance the probability of effective communication.
What is active listening?
This stage of the team development process is where group members become more authentic.
What is storming?
Providing health insurance, hard hats and security can help meet which of Maslow's needs?
What is Safety needs?
The Big Five personality trait that includes being curious, original, intellectual and creative.
What is openness?
When information on alternatives can be gathered and quantified, people often use this type of decision model.
What is the rational decision making model?
This type of communication allows for immediate feedback, is best for conveying emotions and used in crucial conversations.
What is verbal communication?
The type of task that would include coming up with new product or a new slogan?
What is idea generation?
The need of individuals who prefer to interact with others, be liked, accepted, and be friends.
What is a need for affiliation?
This leadership style creates a greater level of employee conflict.
What is Laissez-faire?
A group pressure phenomenon that creates a tendency to avoid a critical evaluation of ideas the group favors.
What is groupthink?
This type of communication is best when information is complicated, a permanent record of the conversation is needed or immediate feedback is not needed.
What is written communication?
A team in an organanization that includes members from operations, marketing, finance and human resources.
What is a cross-functional team?
Need for achievement, need for power and need for affiliation are all part of this theory.
What is acquired needs theory?
A leadership style that involves employees in making important decisions.
What is participative?
This refers to the tendency of individuals to overestimate their knowledge, skills, and ability to predict future outcomes. (Kahneman and Tversky)
What is overconfidence bias?
Another name for industry specialized terms or abreviations.
What is Jargon?
This role organizes and coordinates actions and allocates tasks.
What is a Contractor role?
The personality trait that explains the different reactions to inequity.
What is equity sensitivity?
Community development, ethics focus and self-sacrifice is consistant with what type of leadership style?
Servant Leadership
What is the creative decision making process?
Examples of this level of "richness" in communication would be spreadsheets and formal written documents.
What is low? (richness)
Using this document can ensure a meeting starts on time, stays on track and ends on time.
What is an agenda?
This theory includes these questions: Will my effort lead to high performance? Will performance lead to rewards? Are the rewards desirable?
What is expectancy theory?