Nine Phases
The phase that focuses on the reviewing of key information related to an individual’s health situation to identify the need for health and human services (case management services)
What is Screening?
The phase that calls for measuring the results of implementing the client’s case management plan of care
What is evaluating?
With increasing demands for services and tight budgets, working together leads to the “biggest bang for the buck.”
What is avoiding duplication of services?
Family, Friends, Caregivers, and Elders
What are informal supports?
This model is widely used by clinicians who offer counseling and consultancy services to a client.
What is Clinical Case Management Model?
The phase that involves the classification of your client into one of three risk categories – low, moderate, and high – to determine the appropriate level of intervention based on your client’s situation and interests.
What is Stratifying Risks?
The phase that involves the collection of information about a client's situation like those reviewed during the initial stages, however to greater depth
What is Assessing?
Services must meet the specific individual needs of the client
What is Individualization of Services?
the key people in a service network agree with each other about the client’s care and are going in the same direction.
What is coordination?
This model are usually for services that are primarily office-based with coordination of services by companies and/or other professionals
What is the Brokerage Model of Case Management?
The phase that establishes specific objectives, care goals (short- and long-term), and actions (treatments and services) necessary to meet a client's needs as identified during the Screening and Assessing phases.
What is Planning?
The phase that focuses on moving a client across the health and human services continuum or levels of care depending on the client’s health condition and the needed services/resources.
What is Transitioning?
Use the “whole person” model – mental, physical, emotional, spiritual
What is comprehensiveness of services?
refers to the services being managed, not to managing the client.
What is management in case management?
This model creates awareness of client’s needs this increases level of understanding and improves the capacity to identify required services and link the client(s) with formal resources in the form of community service providers.
What is Clinical Case Management Model?
The phase that centers on the execution of the specific case management activities and interventions that are necessary for accomplishing the goals set forth in your client’s case management plan of care.
What is implementing?
The phase that focuses on the review, evaluation, monitoring, and reassessment of a client’s health condition, needs, ability for self-care, knowledge of condition and treatment regimen, and outcomes of the implemented treatments and interventions
What is Following-Up?
Clients make their own decisions – services should be planned so that clients can stay or become self-sufficient
What is fostering autonomy?
The fostering of autonomy for a client
What is Self-Determination?
This case management model identifies that the decisive objective of a case manager goes beyond just accessing services, while caseworkers focus on empowering clients and their families.
What is Strengths-Based Case Management Model?
The phase that involves communicating with a client/support system for the purpose of checking on how things are going post transition from an episode of care.
The phase that allows you as the case manager organize, secure, integrate, and modify (as needed) the health and human services and resources necessary to meet your client's needs and interests.
What is implementation?
Services may need to be provided for the long term and are available for the needs of clients in any stage of their life because their problems are complex
What is continuity of care?
Addiction workers, Spiritual leaders, Child and Youth Care Workers, Health professionals, Police officers, Victim services, Probation officers, Counselors/Therapists, and Teachers
What are formal supports?
Comprises management of the mental health problem and the rehabilitation and social support requirements of an affected individual over an unspecified period of time.
What is Intensive Case Management Model?