Communication Skills
Four Processes
MI Spirit
Evoking Change Talk
Responding to sustain talk
100

It spells OARS if you combine the first letters of these words.

What are Open-Ended Questions, Affirmations, Reflections, and Summaries?

100

Eliciting the person's own motivation for a particular change.

What is evoking?

100

Interviewer communicates absolute worth, accurate empathy, affirmation, and autonomy support.

What is acceptance?

100

Any client speech that favors movement towards change.

What is change talk?

100

The client's expression of their own motivation to change. 

What is change talk?

200

Seeking and acknowledging a person 's strengths and efforts.

What is an affirmation?

200

Establishing a mutually trusting and respectful helping relationship.

What is engaging?

200

Interviewer acts benevolently to promote the client's welfare, giving priority to the client's needs.

What is compassion?

200

It spells CATs when you combine the first letters of each word are kinds of mobilizing change talk.

What is commitment, activation, taking steps?

200

It accurately reflects what the person has said, adding to its intensity or meaning.



What is a complex reflection?

300

The style of question most used in Motivational Interviewing.

What is an open-ended question?

300

Clarifying a particular goal or direction for change.

What is focusing?

300

Interviewer elicits the client's own perspectives and motivation.

What is evocation?

300

"I want to lose some weight"

"I hope to quit drinking by next year"

Are example of this kind of preparatory change talk:

What is Desire?

300

An interviewer reflection that includes both client sustain talk and change talk, usually using the conjunction “and.”



What is a double-sided reflection?

400

A reflection that draws together from two or more prior client statements.

What is a summary?

400

Involves developing a specific change plan that the client is willing to implement.

What is planning?

400

Interviewer functions as a partner or companion, collaborating with the client's own expertise.

What is partnership?

400

What is one way to elicit Change Talk?

What is (any of the following):

Goals/Values Exploration, Querying Extremes, Looking Back/Looking Forward, and asking Evocative Questions?

400

Interpersonal behavior that reflects dissonance in the working relationship.

What is discord?

500

An interviewer statement intended to mirror meaning (explicit or implicit) of preceding client speech.

What is a reflection?

500

"Is is ok if we go back to talking about your smoking?" Is an example of:

What is focusing?

500

"Where would you like this conversation to go from here?"

"I'm interested in knowing what you think of the situation"

Are examples of:

What is partnership?

500

It spells DARN when you combine the first letter of each word and is part of preparatory change talk.

What is Desire, Ability, Reason, Need?

500

An information exchange process that begins and ends with exploring the client’s own experience to frame whatever information is being provided to the client.


Elicit-Provide-Elicit

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