Communicating assistance
A patient is illiterate. What strategy can the medical assistant use to overcome this barrier to communication?
Use pictures and models.
What strategy would work when coaching a 10-year-old child?
Use engaging simple tools to communicate information (e.g., DVDs and gaming software).
The psychomotor domain involves learning through:
assisting with a procedure.
With displacement, the person is consciously aware of the information or feeling but refuses to admit it. True or False
False
Which type of skin cancer is curable and does not cause death?
Basal cell and squamous cell
A patient has a hearing impairment. What technique should the medical assistant use to help overcome this communication barrier?
Use print materials and written instructions and use videos with captions.
The medical assistant can coach patients on disease prevention. Which of the following would be considered disease prevention coaching?
Preparations for a colonoscopy
Hygiene practices to little children
Information on recommended vaccines
Self-management of diabetes
Hygiene practices to little children and information on recommended vaccines
A medical assistant is working with a 2-year-old child. What stage of Erikson’s psychosocial development is this patient in?
Autonomy versus Shame and Doubt
With this defense mechanism, a person is consciously aware of the information or feeling but refuses to admit it.
Suppression
Secondhand smoke can cause which conditions?
Lung cancer
Strokes
Low-birth-weight babies
Heart disease
When working with a patient who has a language barrier, what strategy should the medical assistant use?
Be respectful and courteous.
Use simple phrases and define any medical terminology used.
Use an interpreter.
Use pictures and models during the coaching session.
What strategy would work when coaching a 21-year-old adult?
Identify motivating factors.
A medical assistant is working with a 10-year-old child. What stage of Erikson’s psychosocial development is this patient in?
Industry versus Inferiority
With this defense mechanism, a person accuses someone else of having the feelings that he or she has.
Projection
The Fecal Immunochemical Test requires dietary restrictions. True or False
False
This therapeutic communication technique allows the listener to get additional information. The listener can ask, “Do you mean …”
Clarification
What is true regarding coaching to help increase compliance or adherence with the treatment plan
The medical assistant can coach the patient on home cares.
The medical assistant can help the patient understand information from the visit.
The medical assistant can coach the patient on the follow-ups
The medical assistant can coach the patient on self-management of the disease.
Which of the following would be a barrier to learning in the psychomotor domain?
Sensory limitations and tremors and paralysis
Using reflection statements helps to check what the patient is feeling instead of just assuming True or false
True
Which diagnostic test requires screening for artificial heart valves, cochlear implants, recent artificial joint surgery, and history of working with metal?
MRI
What is true regarding the communication cycle?
The sender creates the message.
Both the sender and the receiver must decode messages received.
The receiver creates feedback.
The sender creates the message and the receiver creates feedback.
What teaching strategies are used for the cognitive domain
Online videos
Using Erikson’s Psychosocial Development Stages, what stage is a 17-year-old girl in?
. Identify versus role Confusion
Which of the following is an internal distraction to communication?
Pain
A patient’s mole has grown to 8 mm in size. Using the ABCDE Rule for early warning signs for malignant, which letter does this involve?
D