INT113/273
What causes the INT113 Error
It is an integration error case that is usually created when Background Check Status returned as Cancelled
Field Hourly Job Profile “Omni Online Grocery Delivery Driver” positions are required to submit which type of results?
Driver test results only
In Sterling what population is the log in Field Operations (FO) used for?
Store Field Hourly Positions
Online Grocery Deliver Driver
When entering a candidate manually into eScreen what Group ID do you select?
Wal-Mart Corporate- 799
What are the ways that you are able to look up candidates in Porter.
What is by their SSN, Name and or the Store Number.
What is the first thing that should be done when working this case.
What is Checking Service Now for duplicate cases
If the candidate’s date of birth, National ID-SIN, legal name is missing/or incorrect; which step should they be moved to?
Incorrect Candidate Information
When searching eConsent invitations in Sterling the contact field should reflect what?
All
What is the maximum miles used to schedule an In Network collection site from the candidates home address?
50 miles
For Internal Candidates how do you update the email in Porter if the Personal email was not used.
When do you need to update the Short Description
If the Requisition and Population Code are not found in the Description of the case.
What steps should the candidate ALWAYS be moved to when resetting background check or drug screen?
Additional Contingency
How many days does a candidate have to action their backcheck in Sterling?
14 Days
If the scheduled results came back as "Positive" did the candidate pass or fail their screening?
Candidate failed
In Porter how many times will it say Invitation Sent Invitation Expired to disposition the candidate
What is 2 Times
Which Manage Incomplete Integration case is Non-Requisition Driven?
INT273
When a correct National ID/Date of birth has been provided in a Service Now case, the information will be provided in the?
Encrypted Field
How long are Pass Results Valid.
Pass Results are valid for only 60 days from the hire date in WD
When a search in eScreen shows as "Unknown Collection Site"?
Manually enter candidate into eScreen
Where do you go in Porter to see how many time the Background has been reset
What is click on the candidates name and then Screening History.
How many times can we reset the background in Porter before the candidate is dispositioned?
What is 2 times
When a candidate is in a FILLED or CLOSED requisition, they need to be dispositioned as?
Requisition Closed
In Sterling what population is the log in Logistic Fleet (LF) used for?
Logistic Hourly
Shunt Drivers
Fleet OTR
When scheduling a drug test, how can you identify In-Network facilities?
Tier 1
Tier 2
Tier 3
The background check is automatically reset.