Reaching Out
What McDonald's meal will have the Michaels Brand on its packaging?
What is McCrispy
What is the increase % purchase of Christmas trees in Canada this year?
What is +15%.
How many new skus are there on this weeks Framing reset
What is 46 new skus (41 molding + 5 fillets)
How the Makers Like Me absenteeism compare with other Michaels Team Members?
What is 40% less
What is the District average OSAT score this year?
What is 62.1%
What is the Monopoly Digital Grand Prize this year
What is a $2500 Michaels Shopping Spree
What is the brand name of the new Candy Melts this year?
What is Melt Craft
What is the best performing department for District 501 vs the rest of Canada
What is Ribbon up +6% vs the rest of Canada.
D501 up 17%.
How does the tenure of Makers Like Me compare to other Michaels Team Members?
What is 48% greater tenure.
What is the District average Greet score YTD?
What is 47.4%
What is the date of the start of Fall LPOS this year?
What is 9/12 for on line orders and 9/13 in store.
We recently signed a contract extension with Purolator. What is the expected annual incremental revenue expected from this new contract?
What is $300,000
What is the worst performing department for D501 vs the rest Canada
What is Yarn -7% vs Canadian performance.
What is the initiative that was introduced today to assist Team Members to grow their career with Michaels.
What is Career Development Plan (or Path)
How often should Customer Service scores be reviewed?
What is Daily.
What is the Michaels financial commitment towards McDonald's Monopoly this year?
What is $200,000.
What is the top performing and bottom performing departments in Canada this year.
What is Yarn up 12% and technology down 27%
What % are Canadian transactions up or down this year
What is transactions are up 2.2%
What is the minimum quantity of daily "Make Times" that every store is required to conduct?
What is minimum 3 Make Times daily.
When it comes to Customer Service, prioritize ______ over _______.
What is "prioritize customer over task".
Where should the "Item of the Week" be located in every store?
What is the Lead block on both sides of the Drive Aisle.
When is the National Day of Truth and Reconciliation this year?
What is Monday Sept.30
What % is Canadian UPT up or down this year?
What is down -7.9%
Globally, what % of the world's population are identified as persons with disabilities?
What is 15%
How quickly should every customer be greeted?
What is within 10 seconds.