PIMS stands for
Practice Information Management System
The place where all of your files are stored in Google is called this
The Drive/Google Drive
CID stands for
Aps that provided this became very popular during Covid when in-clinic exams/visits were restricted.
Telemedicine
What do we use CDMV for?
Purchasing clinic supplies, medications, pet food/ retail items
All PIMS have these three main areas of information...
Client info, patient info, medical record/hx
Power Point is Microsoft's version of this in Google
Slides
This field tells us how a client found out about our clinic
Referral source
Webstores allow for home delivery or pick up in clinic. Which is the more popular option?
In clinic pick up.
True or False: in most clinics, any member of the team can place a CDMV order
False: anyone can check off an order when it comes in and put it away, but typically only one or two people are assigned to placing orders and entering info into inventory.
The most utilized way to search for a client is by entering this -
Their phone number
Applying formulas can help you remove the added work and "heavy lifting" of doing your own math. What applications in MS and Google use formulas?
Excel and Sheets
This area of Avimark allows you to track a patient's movement through the clinic.
The Whiteboard
AllyDVM is an example of this kind of software, focused on ensuring clients are satisfied enough to return to the clinic.
Client retention software
An item that is currently out of stock is said to be on ______________.
Back order
While the most common appointment block is 30 min, we typically book a surgery for this amount of time -
The amount of time we expect the surgery to take
If we click on these dots (called "thumbnails"), we can see what things?

Many of the Google aps we have access to.
The row of pictures at the top of your home screen in Avimark is called the ____________, while each individual picture is called an __________.
Speedbar, icon
Name three social media apps that vet hospitals commonly use for marketing and client education.
FB, IG, TT, YT
Not X or LinkedIn - more for professional networking and/or recruiting.
Even if we can return an item to CDMV, the primary reason we try to avoid doing this is because
We will pay a penalty/not get a full refund
Aside from appointments that they run, like weight consults, nail trims, and blood collection, Technicians are often booked in the "Tech Appt" column for this reason
To be available for anticipated diagnostics or procedures during sick appt (e.g. radiographs)
When making a Slides or Power Point presentation it is best to keep the bulk of your text in this section of the slide...
Speaker/Presenter notes
Instead of right clicking and choosing an option from the dropdown menu, you can use one of these - F8 for an example.
Keyboard shortcut
Many of these providers now have aps that work with your PIMS to ensure medical bills are covered immediately and clients don't have to wait for reimbursement.
Pet Insurance
Regular items can be ordered by support staff, but these items can only be ordered with a DVM license/vet attached
Controlled Substances/narcotics