OFFICE ETIQUETTE
This action demonstrates respect for shared workspaces.
What is Cleaning up after yourself.
Reviewing this before a meeting helps participants come prepared.
What is The agenda.
Healthy professional boundaries help create this between work and personal life.
What is Balance.
Being warm, authentic, and approachable while remaining professional describes this style.
What is Appropriately relaxed engagement.
When you are unsure about a policy or procedure, this should be your first step.
What is Consult your supervisor?
When borrowing a coworker's supplies, this should happen first.
What is Asking permission.
When not speaking during virtual meetings, this should typically be muted.
What is Your microphone.
A participant repeatedly calls after hours. Staff may need this skill
What is Boundary setting.
Insisting that all participants be treated exactly the same regardless of individual needs may be an example of this.
What is Being overly rigid.
Threats of harm, safety concerns, or crisis situations should be escalated because of this.
What is Risk and safety concerns?
This communication practice prevents misunderstandings and keeps teams informed.
What is Responding to emails and messages promptly.
This skill means listening to understand instead of preparing your reply.
What is Active listening.
"I want to help, and we can discuss that during our scheduled appointment" is an example of this.
What is Redirecting appropriately.
Balancing professionalism with flexibility and responsiveness represents this approach.
What is Participant-centered engagement.
A landlord threatens eviction and demands information you don't have. This is the appropriate response.
What is Consult leadership or the appropriate department ?
Complaining about coworkers in common spaces can damage this
What is Team morale and workplace culture.
Checking email, texting, or doing other work during a meeting is an example of this.
What is Multitasking/disengagement.
Trying to solve every participant problem personally can lead to this.
What is Burnout.
A participant misses an appointment due to transportation issues. Exploring solutions instead of immediately closing services demonstrates this.
What is Flexibility and problem-solving.
Participant complaints involving legal, compliance, or regulatory concerns should prompt this action.
What is Notify leadership immediately?
Professional concerns should be addressed through this instead of gossip.
What is Direct communication or supervisory channels.
This approach helps maintain psychological safety when disagreements occur.
What is Respectfully sharing a different perspective.
Boundaries help create these types of professional relationships.
What is Safe, healthy, and effective relationships.
The goal is to avoid both rigidity and over-accommodation by maintaining this.
What is Professional balance?
Seeking supervisory consultation demonstrates this professional quality.
What is Sound judgment and accountability?