Understanding OS Configurations
Installing & Upgrading Client Systems
Managing Applications
Managing Devices
Understanding OS Maintenance
100

Which Ease of Access setting helps the user by offering a predetermined se of accessibility configurations?

Choose a style/ Optimize visual display/ Replace sounds with visual cues/ Let Windows suggest settings

Let Windows suggest settings

100

Which two editions of Windows 10 supports Hyper-V, Remote Desktop, & BitLocker? Choose two

Enterprise/ Home/ Mobile/ Pro

Enterprise

Pro

100

To remove an application, a user will go through the Control Panel and click ___.

Change input methods/ Find & fix problems/ Uninstall a program/ Add a device

Uninstall a program

100

Which are the printer connection type options that can be used to connect a printer to a computer or network? Choose three

Internet/ Hands-free/ USB/ Wireless/ Network

USB

Wireless

Network

100

What command-line tool is provided in Windows to perform backup functions?

System.exe/ Restore.exe/ WBAdmin.exe/ Backup.exe

WBAdmin.exe

200

Which are Taskbar settings? Choose two

Use small taskbar buttons/ User large taskbar buttons/ Automatically hide the taskbar in desktop mode/ Automatically hide the taskbar in sleep mode

Use small taskbar buttons

Automatically hide the taskbar in desktop mode

200

You need to run a custom accounting application, but the application was developed for Windows 7 & won't launch on your newer version of Windows. Which feature can you use to manually change settings that will help legacy applications run on newer versions of Windows?

File Converter/ Windows Installer/ Program Compatibility Troubleshooter/ Compatibility Mode

Compatibility Mode

200

Which of the following will result in a UAC dialog box alert? 

Moving a desktop shortcut to the recycle bin/ Opening Internet Explorer & going to a website you have never been to before/ Running an install file that you downloaded from Microsoft's website/ Running a program that you installed but never ran before

Running an install file that you downloaded from Microsoft's website

200

Which storage device type uses channel adapters for data transmission?

InfiniBand/ eSATA/ iSCI/ USB/ IEEE 1394

InfiniBand

200

Which item causes a task on a Windows 10 machine to start?

Condition/ Setting/ Trigger/ Action

Trigger

300

MSConfig is used to perform which three actions on a Windows 10 machine?

Configure Cortana/ Manage administrative tools/ Configure the taskbar/ Manage Services/ Boot in Safe mode

Manage administrative tools

Manage Services

Boot in Safe mode

300

What type of file is the Windows 10 bootable image file?

.iso/ .usb/ .xlsx/ .docx

.iso

300

True/False: Windows Defender helps protect your computer against pop-ups, slow performance, and security threats. As well it comes bundled with Windows 8 and later.

True

300

Which storage device type is most often used to connect storage devices?

InfiniBand/ eSATA/ iSCI/ USB/ IEEE 1394

iSCI

300

Which two of the following are Windows maintenance tools for the File System?

Disk Defragmenter/ Device Manager/ Task Manager/ File Organizer/ Disk Cleanup

Disk Defragmenter

Disk Cleanup

400

What are two characteristics of Windows Remote Desktop? Choose two

Allows Windows Remote Assistance through a firewall/ Allows you to select which users can connect to your computer/ Is enabled by default/ Allows connections from Linux computers

Allows Windows Remote Assistance through a firewall

Allows you to select which users can connect to your computer

400

If a kernel-mode driver crashes, the whole __ crashes.

network/ file system/ operating system/ computer

operating system

400

__ are applications that generally do not have their own user interface, run in the background, and are accessible by multiple other applications.

Files/ Group Policies/ Services/ DLLs

Services

400

Your small company was recently purchased by a global corporation with offices located around the world. They need the ability to send jobs to your printer. What feature makes it possible for computers running Windows to use printers that are located anywhere in the world?

Local Printing/ Print Spooler/ Internet Printing/ Network Printing

Internet Printing

400

You want updates to Microsoft Office to install whenever Windows 10 updates on your computer. What must you do?

Nothing. By default, all Microsoft products are updated together/ From Update & Security, change the Windows Update settings to "Give me updates for other Microsoft products when I update Windows"/ Upgrade all user accounts to Administrator/ Choose "Update from more than one place."

From Update & Security, change the Windows Update settings to "Give me updates for other Microsoft products when I update Windows"

500

Which MC snap-in includes system tools such as the Event Viewer & Device Manager, as well as disk management and the services application?

Computer Management/ Services & Applications/ System Management/ System Tools

Computer Management

500

Your computer has 8 GB of RAM and a 64-bit capable processor. You may install either the 32-bit version or 64-bit version of Windows 10. What is the advantage of installing the 64-bit version of Windows 10 onto this computer?

A 64-bit processor will not run the 32-bit version of Windows 10/ The 64-bit version of Windows 10 can handle large amounts of RAM more efficiently than a 32-bit processor/ The 64-bit version of Windows 10 requires less hard drive space/ The 64-bit version of Windows 10 requires less RAM

The 64-bit version of Windows 10 can handle large amounts of RAM more efficiently than a 32-bit processor

500

Microsoft's __ allows users to securely access their desktops, which are running virtually in a datacenter.

System Center Configuration Manager (SCCM)/ Virtual Desktop Infrastructure (VDI)/ User Account Controls (UAC)/ Remote Desktop Connection

Virtual Desktop Infrastructure (VDI)

500

The new video cards recently installed on your company computer have stability issues. You contacted the manufacturer and were sent a new driver to correct the problem. How should you install the new driver?

Device Manager/ Video Updater/ Patch Manager/ Install Programs

Device Manager

500

Which two items are used to manage Windows update history?

Advanced startup/ Windows Defender/ Reset this PC/ Windows Insider Program

Advanced startup

Reset this PC

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