Finish Strong
New Client Experience
Milwaukee SOUTH
BLOCK History
200

AES Surveys are due.

What is Friday the latest?

200

This process ensures the client returns and has a presumptive appointment.

What is Save the Date?

200

April 1st.

The day Tony/Tyler are coming?

200

These are what the H and the R stand for in H&R Block.

What is Henry and Richard?

400

These dates are our 2nd Peak.

What are Apr. 5th - 18th?

400

This product counts towards a New Client.

What is SPRUCE?

400

This TEAM just hit 2,000 Returns.

Who is the TPR Team?

400

This office was originally part of Milwaukee North years ago.

What is State Street?

600

Campaign calls are due on this date.

What is March 10th?

600

A client came to Block in 2021 and 2023 and now 2024.  The tax pro should attach....

What is a Second Look?

600

He is the highest writing 1st Year Tax Pro.

Who is Eric Tawwater?

600

Jeff Jones joined Block in 2017.  He came from this company.

What is Target Corporation?

800

Use this tool to set goals and expectations for your staff.

What is the daily huddle?

800

True or False: A new client does not need a second look if they were not required to file in 2023.

What is FALSE?

800

These 2 offices are TIED with 3 Traveling Trophies a piece.

Who are Lincoln Ave and Whitewater?

800

RAL was the acronym for this H&R Block product. 

What is the Refund Anticipation Loan?

1000

Fine tune these to make sure you are set up for success.

What are schedules?

1000

This process is used to pair up a client with a tax pro.

What is the Best Match process?

1000

Name 3 tax pros in the Circle of Excellence.

Ramos, Beasley, Meyer, Short, Shorey, Goryl, Rose, Burks, Higgins, Lieske, Vargas, Schmetzle, Solberg, Eileen, McCabe, Gail, Vargas, Hastings, Wilson, Kaifesh, Schmidt, Gibson

1000

This office was originally part of the Madison District.

What is Lincoln Plaza?

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