Speaking with client
Processing client talk
Therapeutic Approaches
Diversity
Take your chance
100

This refers to a question that allows your client to further elaborate on their answer/

What is an open-ended question? 

100

This is the process by which one takes in and processes what the other person is saying.

What is listening?

100

The process of gathering information by meeting with a client and asking questions. It requires attending and observation skills, in addition to asking questions.

What is interviewing?

100

An important factor in a person's upbringing that influences their verbal and non verbal language, how they express feelings, and the way they navigate life events. 

What is culture?

100

This type of "empathy" can derail the client.

Subtractive empathy

200

This is a question that can be answered in one word, or can also lead to further elaboration.

What is a mid-range question?

200

This type of interaction involves open body language, maintaining eye contact, and matching facial expressions to the content of client talk.

What are attending skills?

200

When a counselor shares their understanding of the client's feelings back to them

What is reflection of feelings?

200

The process by which a professional may share information about themselves in order to enhance the therapeutic relationship.

What is self-disclosure?

200

These two concepts make up "vocal qualities"

What is tone and speech rate?

300

This is a type of question you are more likely to use to redirect clients who may be tangential in their speech, or when working with children.

What is a close-ended question?

300

This represents B in 3Vs+ B

What is body language?

300

This approach focuses on supporting individuals through specific problems and life challenges, often short-term and solution-focused.

What is counselling?

300

This term, coined by Kimberlé Crenshaw, describes how multiple social identities such as race, gender, and class intersect to create unique experiences of discrimination or privilege.

What is cultural intersectionality?

300

The lower end of the abstraction ladder.

What is concreteness?

400

This technique involves restating what the client has recently said said in your own words, and checking out for accuracy.

What is paraphrasing?

400

This is a moment when you refrain from saying anything to allow your client more time to think and reflect. 

What is respectful silence?
400

A therapeutic intervention that requires graduate-level education to practice and involves treating deep-rooted psychological or emotional problems. 

What is psychotherapy?

400

This approach emphasizes lifelong learning, self-awareness, and a commitment to challenging power imbalances in counseling

What is cultural humility?

400

A conflict between a client and their external world.

What is a discrepancy? 

500

The process of being conscious and thoughtful about every aspect of the therapeutic process, from communication style to choice of interventions. 

What is intentionality? 

500

This refers to a set of skills including listening, attending, observation, questions, paraphrasing, summarizing, and reflection of feelings.

What is the basic listening sequence?

500

The process of accompanying your client who has an eating disorder to a restaurant in order to work on their goals. 

What is healthy boundary crossing?
500

Being culturally informed means to acknowledge this dynamic, which exists between the counselor and client due to differences in social, economic, or cultural backgrounds.

What is a power imbalance?

500

Movement synchrony that occurs when two people are communicating well.

What is mirroring?

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