Section 1
Cosmetology is defined as the _______ of beautifying and improving the skin, nails, and hair.
art and science
The salon industry depends heavily on its relationships with product distributors, which are referred to as ______________.
distributor sales consultants
_____________ is based on inner strength and begins with trusting your ability to achieve set goals.
self esteem
The moral principles by which we live and work are known as ___________.
ethics
What are the four primary aspects of ethical professionals, as mentioned in your text?
self-care, integrity, discretion, and communication
Beauty professionals are often held to higher image standards by clients because they view beauty professionals as ______________.
image experts
What are the four primary aspects of ethical professionals, as mentioned in your text?
self-care, integrity, discretion, and communication
Beauty professionals are often held to higher image standards by clients because they view beauty professionals as ______________.
image experts
The impression that you project through both your outward appearance and your conduct in the workplace is your _____________.
professional image
The science of designing and planning of the workplace, as well as its equipment and tools, for maximum comfort, safety, and efficiency is known as ______________.
ergonomics
In cosmetology, __________ is the cornerstone of success.
customer service
The _____________ is the client's permanent progress record of services received and contains the results, formulations, products used during services, as well as any sensitivities or allergies
service record card
When should a client consultation be performed?
During each each salon visit and service.
What is the first step in the 10-step consultation method?
review the intake form
In which step of the consultation would you counsel clients on salon maintenance, lifestyle limitations, an home maintenance commitments?
discuss upkeep and maintenance
Which relationship has a vested interest in the success of the stylist?
salon manager
The most opportune time to discuss increasing your client bookings, raising your pay scale, or the possibility of future advancement with your manager is ____________.
during your evaluation meeting
Which of the following is a mechanical process?
cleaning
According to your text, the GHS gives workers the right to __________.
understand safety concerns associated with chemicals
As of June 2015, both federal and state laws require that manufacturers supply a __________ for all chemical products manufactured and sold.
SDS
Chemical products that destroy all bacteria, fungi, and viruses (but not spores) on surfaces are known as ___________.
disinfectants
What is safe and useful type of disinfectant, commonly called quats?
Quaternary ammonium compounds
State regulatory agencies ______________.
create the rules that determines how laws are applied
Laws are also called _____________.
statutes
Invasion of body tissues by disease-causing pathogenic bacteria can result in a ___________.
infection