Worry Free
When should you mention our worry free process?
Early and often!
What programs do we partner with to amaze the community when it comes to Sleep?
Hope to Dream and Operation Shut Eye
What are the four core values?
Humble at heart, Radical about tm, relentless about amazing guests, passionate about our communities
This team member 11% Congo
Ethel
What are the 5 trusted advisor focuses?
Selling, learning to sell, prospecting, working open orders, ash discovery with 90% completion
What is not coverage by the 5 year worry free?
Claws and jaws
What came first? Stearns and Foster or electricity?
Stearns and Fosters
What is our vision?
To be the employer and retailer of choice in every community we serve.
I did college cheerleading
Suzanne
I am stratch resistant, water resistant very easy to clean
Dura-pella
True or False: The guest has 7 days to call in about any incidents in order to be covered
False
True or False: You can get $300 off a Tempur Lux Breeze and 60 month special financing with only $100 down
TRUEEEE during the anniversary event!
We place a high priority on the needs of our team members coaching them to best self
Strategic Anchor #1
This team member was featured on the weather channel.
Jess
What are the chevrons in order and why?
Ford, team member why, culture, beliefs, behaviors, kpis, best self
In what sales process should you begin to speak about the protection plan?
In discover
What is step six of the sleep system process and WHY
Step 6 is check for feedback. The why is you want to make sure the guest is happy with the mattress before showing the base
What does “and by doing so we honor God” mean?
To be cared for, honored and respected at the highest level
This team member was not accepted into a creative writing class. They needed a 3.0 GPA but (tragically) only had a 2.96 GPA
Amir
What are the requirements for A Gold Badge?
I’m going to read it because I don’t want to type it.
What is the WHY behind the $7777 delivery override?
Lengthy answer, let’s hear it.
What is the difference between the Lux Breeze Collection and the Pro Breeze collection?
Lux breeze has 4 layers of cooling, pro has 3. Lux cools 8 degrees pro cools 3 degrees
Name 3 bullets from The Way we Play
;)
This team member is part Moroccan and spaniard
Ty
Which financing terms only require $100 down?
Ann Event: 12, 18, 60