Vac
Dehu
AC
Refrige
Microwave/SDA
100

True or False 

We cover Eureka, Black & Decker, and Hoover

False

100

What is the standard Humidity range?

35-85%

100

What does PTAC Mean?

Packaged Terminal Air Conditioner

100

What does garage ready mean?

A unit is designed to work in low temperatures

100

How are microwaves rated?

Wattage

200

What is the warranty period?

1-5 Years

200

What is the warranty period?

1-3 Years 

200

True or False

All Air Conditioners should be tilted

False 

We don't tilt Portable AC

200

True or False 


'Hissing and Whale'  sounds are considered normal?

True

200

What is the name of the part that creates the radio waves.

Magnetron

300

True or False

Belt, Brush-roll, Filters, and Hose are all non-consumer goods?

False

300

What does EB mean?

Bucketless Mode

300

How far should a Window AC be tilted backward?

10 Degrees or 3/4"

300

What can cause water droplets on the interior/exterior of the unit?

Condensation, Broken Gasket, Temperature change

300

What is the name of the oil located an oil fill heater?

Diathermic

400

What is the difference between the Hepa Filter and motor Filter

Hepa is not washable and help removes allergies 

Motor Filter is washable and standard dust collecting  

400

What is the name of the part that prevents the bucket from overfilling? 

Dubber

400

When the desired temperature is attained, which part cycles off?




The compressor
400

Which components directly contribute towards refrigerator cooling?

Evaporator Coil, Condenser Coil. Evaporator Fan, and Compressor 

400

What are the type of heaters MAC manufacturers?

Quartz, Fan Forced, Ceramic, Oil Filled

500

What is the filter part number for model BDAST1601

ST0102

500

How and when do you conduct the shower test

When the unit is not removing any moister 

Place the unit in a room with a very high level of humidity. Preferably a bathroom that has hot water/shower capability. Run the unit for about 15-20 minutes. Please allow the shower to run for the duration. Please ensure that all doors and windows are closed while in the process.

500

What type of refrigerant does MAW10V1QWT use?

R32

500

What does E5 error code mean?

Defrost sensor failure 

500

What can cause no heat for model PH-19J.

Insufficient Space, Dirty/Blocked Vents, Wrong Mode, Low Setting, Tipped Over

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