Function Junction
Setting goals and deciding how to achieve them.
What is planning?
With this mindset, managers assume workers are lazy and need supervision.
What is Theory X?
The Big Five trait most strongly tied to performance.
What is conscientiousness?
Only seeking evidence that supports your belief.
What is confirmation bias?
Our team feels so connected—we truly feel like a "we."
What is cohesiveness?
Assigning tasks and arranging resources.
What is organizing?
With this mindset, managers assume workers seek responsibility and creativity.
What is Theory Y?
Tension when your behavior doesn’t match your attitudes.
What is cognitive dissonance?
Mental shortcuts or rules of thumb.
What are heuristics?
Our team has been together a little while now, and people's true colors are starting to show (and clash).
What is storming?
Designing a new reporting structure to improve communication.
What is organizing?
The view that the best approach depends on context.
What is the contingency viewpoint?
You may be high in this if you are dissatisfied with your job, but stay loyal to the company anyway.
What is organizational commitment?
You mess up, and you attribute it to uncontrollable situational factors.
What is self-serving bias?
Even though I think this isn't the right decision, I don't want to disrupt the group...I think I'll just stay quiet.
What is groupthink?
Supervisors hold weekly check-ins to compare sales numbers with the target.
What is controlling?
Viewing an organization as interdependent parts of a whole.
What is the systems viewpoint?
Of the ABCs of attitudes, this is the A.
What is affective?
Someone else messes up, and you attribute it to a personality flaw.
What is the Fundamental Attribution Error?
It doesn't make any sense for you to take the writing part and me to take the presentation part. I'd rather us split each task equally.
What is process conflict?
Expanding into a new market by reallocating staff and setting new performance standards. [2 functions]
What are organizing and controlling?
This viewpoints increased efficiency but ignored worker satisfaction, leading later theorists to emphasize a more human side.
What is scientific management?
The component of your attitude toward your company that may include: “I believe my company values honesty."
What is the cognitive component?
Assuming a TikTok trend must be viral because you keep seeing videos about it.
What is the availability heuristic?
We'd all kind of settled into our roles, but when Jeff left the team, everyone started fighting again.
What is punctuated equilibrium?