A speaker’s dialect, pitch, tempo, tone, and use of pauses are auditory performance codes that are known as...
Vocalics
Five step organizational scheme designed to boost audience involvement and interest is which organizational pattern?
Motivated Sequence
(T/F) You should review the main points of your speech/presentation/paper in your conclusion
True
What is one thing that is included in the first paragraph of a cover letter?
Statement of purpose of writing the letter, statement expressing strong interest in the employer, or brief summary statement of why you can be an asset
(T/F) A successful elevator pitch includes identifying your goal, explaining what you do, stating your unique selling proposition (USP), and engaging with a question
True
The most appropriate model for understanding face-to-face communication is:
Transaction Model
Sources listed on a reference page should be listed in _______ order
alphabetical
_____________ transitions are popular when citing sources within speech/paper
Additive
(T/F) According to the reading, it is appropriate to have vague bullet points such as “experience working in a fast-paced environment” on your resume.
False
________ refers to the various voice characteristics used to express an attitude (e.g. tone, pitch, volume, pauses, articulation).
Paralanguage
This model of communication assumes that communication occurs when a message is transmitted from a source to a receiver
Transmission Model
(T/F) As long as you cite, you should freely use direct quotes in your paper.
False
Name one element of a conclusion
Restatement of thesis, reminder of why your speech/presentation/paper matters, quotation, illustration, or application
What differentiates a cover letter from a resume?
Cover letter elaborates on why you want the job
STAR is an acronym that is especially helpful when you are trying to answer which type of interview question?
Behavioral questions
When an individual feels their heart racing and their blood pumping before giving a presentation, their speaking coach recommends that they practice controlling their physiological responses to prepare for a presentation. They attempt to do so by breathing deeply and training their mind to reduce the communication apprehension they feel. What method of reducing speaking anxiety are they using?
Systematic Desensitization
After proofreading his friend’s outline, Aram reminds Donald that when including subpoints for his main points, there should be at least two sub-points or none at all. Aram is explaining the concept of _________
parallelism
What are three things that must be included in a complete introduction?
Attention getter, thesis statement, preview statement
What is the difference between an industry and an organization?
An industry is “any general business activity or commercial enterprise that can be isolated from others”; An organization is a specific workplace made of people, structured and managed to meet a need or pursue collective goals
Give an example of disfluency.
"um" "uh"
Jess is stuck in an elevator with six coworkers. They are not touching, but it is clear that most are starting to feel uncomfortable because of their closeness. Their discomfort can be best explained by:
Proxemics
The APA citation of the journal article below has one major error. Which is it?
Mellers, B.A. (2000). Choice and the Relative Pleasure of Consequences. Psychological Bulletin, 126, 910-924.
Only C in Choice should be capitalized in the title (Choice and the Relative Pleasure of Consequences)
To begin, the first reason I am qualified for this position is…” is an example of what type of transition?
Preparatory
Jim, head of the HR department in a finance company, reviews Walter’s resume and cover letter and wants to give him an interview. Jim googles Walter’s full name and looks through his Facebook, Instagram, and Linkedin profiles to confirm his impressions of walter. This is an example of ________
Cybervetting
“What year were you born?” is an example of what type of interview question (closed ended/open ended/chronological/opinion/or funnel)?
Closed ended