Symbolic Abilities of Language
We use symbols to __________experiences, people, relationships, feelings, and thoughts.
define
What is the social comparison model of self disclosure?
We evaluate ourselves and how we disclose based on how we compare with others.
What are the two orientations to family communication?
Conversation and conformity
What are the first three steps to the Structured Problem Solving approach?
Identify the problem
Analyze the problem
Identify criteria for success
According to James McCroskey ________________ is “an individual’s level of fear or anxiety associated with either real or anticipated communication with another person or persons”
communication apprehension
Language can reflect and shape perceptions; language can be loaded. This describes which symbolic ability of language?
Language evaluates.
The Social Penetration Model of self-disclosure has two dimensions--what are they?
State the three external tensions on friendships.
Competing demands, changing personal needs, and geographic distance.
What are two ways to make the most out of group meetings?
Encourage equal participation
Avoid information overload or underload
Avoid pressures to conform
Make the most of diversity
This aspect of vocal variety indicates the mood or emotion behind one's words.
Tone
We can use symbols to think ____________ or beyond concrete situations.
hypothetically
The _________ response to conflict is both constructive and passive, and it occurs when the conflict is deemed unimportant in the grand scheme of the relationship.
loyalty
Willingness to invest, emotional closeness, acceptance, trust, support.
Noah ensured that his group members were all motivated to help create the solution to the problem they were solving. As a result, they all worked for the best outcome. This advantage of group problem solving arises because…
group work enhances buy-in.
____________________ are fixed characteristics we can draw very large assumptions about
Demographics
Language allows for self-reflection; this occurs through two functions--what are they?
Monitor communication
Manage self-image
Open, blind, hidden, and unknown
State the three internal tensions on friendships.
Managing diverse communication styles
Dealing with attraction
Name two advantages group problem solving has over individual problem solving.
Groups have more resources that individuals do
Group members can catch errors
Group work enhances buy-in
Groups are best at solving some problems
What are three strategies to appeal across diverse audiences?
Find common ground
Use inclusive or unifying language
Establish ethos/credibility
Symbols have three characteristics. What are they?
Arbitrary, abstract, ambiguous
Identify and define the two destructive responses to conflict.
Exit--physically or emotionally leaves the relationship
Neglect--denies or downplays that the conflict exists
In the _________ phase of romantic relationships, partners must deal with dialectical tensions and establish relational rules/rituals.
Navigation
1) goals and relationships
2) may have different goals
3) operate via spoken and unspoken rules
4) develop in stages
5) increased cohesion leads to increased commitmentWhat are the six aspects of delivery?
Speaking rate, articulation, volume, pitch, tone, and movement.