Chapter 1 - Speaking in Public
Chapter 2 - Ethics and Public Speaking & Chapter 9 - Organizing the Body of Speech
Chapter 3 - Listening
Chapter 6 - Analyzing the Audience
Chapter 9 - Organizing the Body of Speech
100

The person who begins the communication process by presenting a message.

What is Speaker?

100

Presenting another person's language or ideas as one's own.

What is Plagiarism?

100

The physiological process of sound waves reaching the ears and being processed by the brain.

What is Hearing?

100


Assuming that every member of a group shares the same characteristics.


What is Stereotyping?

100


The major ideas developed in the body of a speech.


What are Main Points?


200

Whatever a speaker communicates to an audience.

What is Message?

200

The branch of philosophy concerned with questions of right and wrong in human conduct.

What is Ethics?

200

Paying close attention to and making sense of what we hear.

What is Listening?

200

Examining audience traits such as age, religion, culture, gender, sexual orientation, and group membership.

What is Demographic Audience Analysis?

200


Organizing main points first around a problem and then around its solution.


What is Problem-Solution Order?

300

The person who receives the speaker's message.

What is Listener?

300

Restating or summarizing another person's ideas in one's own words

What is Paraphrase?

300


Listening for pleasure or enjoyment, such as when hearing music or a story.


What is Appreciative Listening?

300


Questionnaire items that allow respondents to answer in their own words.


What is Open-Ended Questions?

300


Organizing main points to show a cause-and-effect relationship.


What is Causal Order?

400

Focused, organized thinking about the logical relationships among ideas.

What is Critical Thinking?

400


A connective that signals the end of one thought and the movement to another.


What is Transition?

400


Listening to offer emotional support to another person.


What is Empathetic Listening?

400


Questionnaire items that ask respondents to indicate a degree of agreement or disagreement.


What is Scale Questions?

400


Organizing main points according to a time sequence or a series of steps.


What is Chronological Order?

500


The means by which a message travels from the speaker to the listener.


What is Channel?

500


Organizing main points according to location, direction, or physical arrangement.


What is Spatial Order?

500


Listening to understand a speaker's message.


What is Comprehensive Listening?

500


Keeping the audience foremost in mind throughout speech preparation and presentation.


What is Audience-centeredness?

500


Dividing the speech topic into logical and consistent subtopics.


What is Topical Order?

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