Communication Perspectives
Nonverbal
Listening
Groups
Speeches
100
What three things can help improve your communication competence?
Motivation, knowledge and skills
100
What statement is true about NV messages: 1. NV messages occure less that verbal messages 2. NV messages are more emotionally powerful than verbal 3. NV messages are less trustworthy than verbal 4. NV messages are less important than verbal
2
100
What phase of the listening process involves asking questions?
Understanding
100
What is more likely to develop in a group where members feel valued and respected?
Cohesiveness
100
What is mentioning author, title and date?
Citing sources
200
What is competent communication?
Being both appropriate and effective.
200
What word describes all voiced parts of communication other than words themselves?
Paralanguage.
200
How can one improve listening performance in conversation when in a group?
Make the shift from speaker to listener.
200
What role helps foster collaboration, solve conflict, and integrate fun into groups?
Maintenance role
200
What is a statement of how and why your speech relates to or might affect your audience?
Listener relevant link
300
What is composed of physical, social, historical, psychological and cultural situatins in which a communication encounter occurs, including what precedes and follows what is said?
Context
300
According to Samovar and Porter in 2007, direct eye contact is _____
appropriate and expected in the United States.
300
What is putting into words or ideas or feeling you perceived from a message?
paraphrasing
300
What should a group participant do before a meeting?
Homework
300
Your speech outline should be no more than a ____ of the total number of words you expect to say
Third
400
What does Brian Sptizberg say is an important aspect of communication competence?
Motivation
400
What should we do to improve our chances of successfully interpreting nonverbal messages? (3 parts)
1.Assume multiple possibilities based on culture, gender, and individual differences. 2. Consider nonverbal messages as they relate to the context of the message. 3. Pay attention to multiple nonverbal cues being sent in relation to the verbal message
400
What are the 5 steps of the listening process in order?
1. attending 2. understanding 3. remembering 4. evaluating 5. responding
400
What is a structured problem-solving discussion held by a group in front of an audience?
A panel discussion.
400
What is the level of trust the audience has in a speaker when they establish thier expertise and experience?
Credibility
500
What is the process of creating or sharing meaning in conversation, group interaction, or public speaking?
Communication
500
What are those signals that accompany our verbal message - our eyes, , use of voice, and our appearance?
Nonverbal Communication
500
What is determining whether you believe a statement to be true and being able to distinguish factual statements from inferences?
Critical analysis
500
After a meeting who should follow up with group members to see how they are progressing on items assigned to them?
Group leader
500
What is a speech called that is carefully planned in advance but the exact wording is not scripted?
Extemporaneous
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