Vocabulary
Daily maintenance and cleanliness by practicing good healthful habits.
What is personal hygiene?
Don't let someone else dictate your emotions.
What is respond instead of reacting?
Read the intake form carefully and refer to it often during the consultation.
What is review?
Being able to be on time and balance time with each client wisely.
What is time management?
Something that shows your work to potential employers and clients.
What is your portfolio?
Personal attributes that enhance an individual's interactions, job performance, and career prospects.
What are soft skills?
Trusting your judgement, upholding your values and sticking to what you believe is right.
What is believing in yourself?
Assess the state of the client's hair, fingernails, skin, or whatever you will be working on.
What is analyze?
How you interact with clients or make them feel.
What is customer service?
This item holds all of your pictures, awards, certificates, etc.
What is the portfolio binder.
The act of sharing information between two people(or groups of people) so that the information is successfully understood.
What is effective communication?
You were given two ears and one mouth for a reason.
What is talk less, listen more?
Encourage your client to describe styles or services that they like.
What show and tell?
Keeping up on the trends and new techniques in your profession.
What is continuing education?
Explains what you love about your career, the importance of team work and ideas to increase services and retail revenue.
What is your why statement?
The impression projected by a person engaged in any profession, consisting of outward appearance and conduct exhibited in the workplace.
What is professional image?
Asking what can I do to make the service more satisfactory.
What is being attentive?
Adding on other services to help increase your ticket amount.
What is upselling?
Communication skills or people skills, personal attributes that enhance an individual's interactions, job performance, and career aspects.
What are soft skills?
Separate sections with tabs, photos should have the same dimensions, make sure you have a physical and digital copy.
What are portfolio guidelines?
Also known as a client questionnaire, consultation card, or health history form; used in beauty and wellness services as a questionnaire that discloses the client's contact info, products used, hair/nail/skin care needs, preferences, and lifestyle.
What is the client intake form?
Being tired or upset can affect your interactions with clients. Take care of your personal conflicts first so you can take the best care of your clients.
What is take your temperature?
Ask questions about work, hobbies, personal style, and habits.
What is your lifestyle?
Taking pride in you work and committing yourself to consistently doing a good job for your clients; employer; and salon.
What is work ethic?
Diplomas, awards, letters of reference, continuing education, before and after photos.
What are portfolio contents?