EPIC
The GPR value about understanding priorities and balancing them.
What is balance?
The Housekeeping cleanliness goal for 2019!
What is 80%?
This the GPR program to grow future leaders.
What is The Grand BET?
This is Megan's favorite band.
What is Pearl Jam?
Enriching lives by creating experience worth sharing.
What is the GPR motto?
This is the "E" in EPIC.
What is enthusiasm?
MarBrisa's overall service goal.
What is 75%?
This class is the introduction to GPR. It teaches us about our company.
What is new hire orientation?
This mythical creature is Sarah Fant's spirit animal.
What is a unicorn?
This is our new building opening soon!
What is building 80?
The "C" in EPIC.
What is consistency?
When ranked with other HGVC properties, this is where we want to be.
What is the top 10?
The is our monthly resort wide meeting where we have lunch, go over EPIC cards and discuss resort news.
What is a rally?
Bean berry is this type of animal living at the Imagination Station.
What is a leopard gecko?
2lk, 2bd, 2lp,2br, 2bp are types of these.
What are two bedroom units?
The EPIC value about believing in our associates and trusting them to deliver heartfelt service.
What is empowerment?
This is the color that we are shooting for in SALT.
What is green?
These are the cards filled out when a guest or associate wants to thank an associate for amazing service.
What are EPIC cards?
Who is Dave Smith?
EPIC service training teaches us to provide service from here.
What is the heart?
Doing the right thing even if no one is watching is an example of this EPIC value.
What is integrity?
This is the name of survey that we love, we discuss daily, and we strive for 10s in.
What is SALT?
These are the best employees ready to provide amazing service to our owners and guest and get us into the top 10!
What are MarBrisa associates!
The percentage of our cleanliness score when Megan must jump into the pool.
What is 80%?
This is who comes first in our operation.
Who are owners and guests?