Scheduling
Patient Cases
STAT Calls
Clinical Support
PCC List
100

This is the type of appointment required by Medicare once a year

What is an Annual Wellness Visit?

100

This is the type of call on the patient case for a STAT call

What is Clinical Question?

100

Another provider is calling to speak to our Millennium provider, this is the type of STAT call

What is a doctor to doctor call?

100

Extension for clinical support

What is 111990?

100

I would find the phone number to High Risk TCM scheduling here

What is MPG Info tab?

200

Date requested by patient is completely booked and there are no back up providers, this is what you do next

What is send an appointment request?

200

This is the subject line for a medication clarification from the pharmacy

What is RX Clarification/Verification?

200

Blood Sugar is 250 without taking insulin, this is the type of STAT call

What is an out of range blood sugar?

200

Before transferring to clinical support, I need to send my patient case to

What is callctrnursetriage?

200

Extension for New Patient Hub

What is 4996?

300

This is the type of appointment used for a hospital follow up

What is Care Management?

300

The area where you add your details in a patient case

What is the Case Description?

300

Lab is calling in to report a patients critical lab results, this is the type of STAT

What is a call report?

300

These are the 2 main reasons for calling clinical support

What is STAT calls and same day appointments?

300

I could find the phone number for Dr. Jason Triana on this tab

What is Locations not on Inbound?

400

A patient of Dr. Gower is requesting to schedule a B-12 shot, this type of visit is called

What is a nurse visit?

400

Surgery Center is calling to get surgical clearance on a patient scheduled tomorrow, this would be the next step

What is send an urgent patient case?

400

Patient calls to schedule an appointment for new medication since she got a rash from the last one, this is that type of STAT

What is a reaction to medication?

400

Where I would find if we are supposed to call clinical support before reaching out to the office

What is EPH tab, Call CST 1st column?

400

I could find Dr. Daniel Axelrod here

What is Exited or Moved Providers?

500

Patient is looking for an appointment today due to a runny nose and scratchy throat, this is classified as

What is a same day appointment?

500

An Orthopedic office is calling to check on the status of an authorization for an appointment 6 days away. The request is on file with the authorization department and there is already an urgent patient case to the office stating they are waiting on the authorization department to complete. This is what you would do with that patient case

What is rerouting to MPG referral auth staff bucket?

500

Patients daughter is concerned with her mom getting very upset lately which is not normal for her, this is the type of STAT

What is a change in mental status?

500

Phone number for Bonita Springs Walk in Clinic

What is (239) 498-9294?

500

Millennium Physician Group Tax ID

What is 262909414?

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