Good Referrals
What type of businesses do we specialize in serving?
What are well established business with a small - mid size back office i.e. 10+ windows devices that need to be managed.
What service do we offer to monitor and manage your IT infrastructure remotely?
What is Remote Monitoring and Management (RMM)?
What’s the practice of protecting systems and data from digital attacks?
What is Cybersecurity?
What is the tailored technology plan to align IT strategies with business objectives?
What is vCIO (Virtual Chief Information Officer)?
Which industry is outside of our specialization and may not fully benefit from our services?
What is HIPPA agencies. i.e. hospitals, dentists, in general doctor offices. Retail PCI-DCSS.
What specific challenges or pain points to listen for?
What is my computers are acting up, having computer problems and being time wasters.
Name the service that ensures your data is backed up and can be recovered quickly.
What is Backup and Disaster Recovery (BDR)?
Which tool helps protect your network from unauthorized access?
What is a Firewall?
How do we ensure your employees can connect securely from anywhere?
What is VPN (Virtual Private Network)?
What business size might find our services too expensive?
What are businesses that don't have an idea of a budget. Nor are established enough i.e. less that 5 employees.
How do mid-sized businesses benefit from our customized and scalable IT solutions?
What is tailored IT that grows with their business?
How do we help manage your software applications and operating systems?
What is Patch Management?
What is tool that helps you protect your passwords?
What is a password manager?
Which offering helps you use the latest technology without the need for ownership?
What is Hardware as a Service (HaaS)?
Name a service area we do not currently support or offer.
Anyone outside of the Richmond Area.
What is a common sign, in terms of IT challenges, that a business could greatly benefit from our services?
What is frequent downtime or system outages?
Which service allows you to access computing resources on-demand?
What is Cloud Services?
When is it okay to click on attachments from an unknown email?
NEVER!
What service ensures your IT projects are completed on time and within budget?
What is Project Management?
What is one specific technology trend that we currently do not support but are evaluating for the future?
What is cloud managed services.
When a business is looking to modernize its IT infrastructure but doesn’t know where to start, how can our services be introduced?
What is mention our tailored IT roadmaps and modernization plans?
What personalized plan do we offer to align your specific business goals with our IT strategies?
What is a Customized IT Roadmap?
When search the web whats best practice when looking for legitimate sites?
What is SSL certificates. Known domain names. Typically not poorly designed.
How do we support the scalability and flexibility of your IT infrastructure?
What is Cloud Migration and Management?
Why might businesses located outside our immediate service area not be ideal clients?
What is limited on-site support availability?