Managers
Which type of manager is responsible for a single area such as finance, marketing, sales, or accounting?
A. General Manager
B. Functional Manager
C. Line Manager
D. Staff Manager
B. Functional Manager
What is information?
A. Raw facts and observations
B. Data made useful and meaningful for decision making
C. A type of manager
D. A decision-making process
B. Data made useful and meaningful for decision making
What is a motion study?
A. The science of reducing a job or task to its basic physical motions
B. The study of employee attitudes and emotions
C. The process of setting objectives and goals
D. The measurement of company profits
A. The science of reducing a job or task to its basic physical motions
An employee prefers working independently, thinking before speaking, and having a quiet workspace. This person is most likely:
A. An extravert
B. An introvert
C. A manager
D. A knowledge worker
B. An introvert
What is the first step in the decision-making process?
A. Evaluate results
B. Implement the decision
C. Find and define the problem
D. Choose a preferred course of action
C. Find and define the problem
Managers in non-profit or public organizations are called?
A. Executives
B. Functional Managers
C. Administrators
D. Directors
C. Administrators
What does M.I.T. stand for?
A. Management Information Technology
B. Management in Theory
C. Management Information Theory
D. Management and Information Training
A. Management Information Technology
Which administrative principle states that each employee should have one and only one manager?
A. Equity
B. Unity of Direction
C. Unity of Command
D. Centralization
C. Unity of Command
How many levels are in Maslow's Hierarchy of Needs?
A. 3
B. 4
C. 5
D. 6
C. 5
Which decision environment offers complete information about possible action alternatives and their outcomes?
A. Risk Environment
B. Uncertain Environment
C. Certain Environment
D. Crisis Environment
C. Certain Environment
Which type of manager is responsible for more complex units that include many functional areas?
A. Functional Manager
B. Administrator
C. General Manager
D. Staff Manager
C. General Manager
An extranet allows an organization to share information with:
A. No one
B. Employees only
C. Approved people outside the organization
D. Competitors only
C. Approved people outside the organization
A company creates one plan for all employees to follow, and everyone works together to carry it out. Which administrative principle is being used?
A. Unity of Command
B. Unity of Direction
C. Equity
D. Scalar Chain
B. Unity of Direction
According to Maslow's Progression Principle, when does a need become activated?
A. When all needs are satisfied
B. When the next lower-level need is satisfied
C. When a person receives a promotion
D. When a manager provides motivation
B. When the next lower-level need is satisfied
Which term describes the quantity and quality of work performance while considering resource utilization?
A. Performance Effectiveness
B. Productivity
C. Performance Efficiency
D. Controlling
B. Productivity
Which function of management involves motivating employees to work hard?
A. Planning
B. Organizing
C. Controlling
D. Leading
D. Leading
What does data security mean?
A. Sharing company information with everyone
B. Protecting data from destructive forces and unauthorized users
C. Creating social media accounts for employees
D. Increasing company profits
B. Protecting data from destructive forces and unauthorized users
According to Max Weber, employees should be chosen based on:
A. Family connections
B. Social Status
C. Merit
D. Popularity
C. Merit
According to Theory X, employees:
A. Are willing to accept responsibility
B. Are imaginative and creative
C. Dislike work and prefer to be led rather than lead
D. Are capable of self-direction
C. Dislike work and prefer to be led rather than lead
Mary Parker Follett believed organizations should be networks of:
A. Managers
B. Self-managing teams
C. Supervisors
D. Executives
B. Self-managing teams
What are the four functions of management?
A. Planning, Organizing, Leading, Controlling
B. Planning, Marketing, Selling, Controlling
C. Hiring, Organizing, Leading, Selling
D. Planning, Producing, Motivating, Controlling
A. Planning, Organizing, Leading, Controlling
In the upside-down pyramid, who should be the organization's main focus?
A. Top managers
B. Shareholders
C. Customers and frontline employees
D. Competitors
C. Customers and frontline employees
The Hawthorne Effect occurs when workers change their behaviour because:
A. Their salary increases
B. They know they are being observed or singled out for special treatment
C. Management changes
D. Their workload decreases
B. They know they are being observed or singled out for special treatment
Which of the following is a characteristic of Theory Y employees?
A. They resist change and lack ambition.
B. They are willing to work and capable of self-control.
C. They prefer to avoid responsibility.
D. They dislike work.
B. They are willing to work and capable of self-control.
Chris Argyris's Adult Personality Theory was heavily influenced by:
A. Maslow and McGregor
B. Taylor and Weber
C. Hawthorne and Taylor
D. Wong and Brooks
A. Maslow and McGregor