What is the coupon used when we waive an outstanding balance to save the customer
cancellationsave
Spot the mistake with this coupon code- manager approved
space between manager and approved, correct answer is managerapproved
What Sport did Noah do in Middle School?
Wrestling!
What coupon do we use to waive or "Credit" a late fee
latefee (only AFTER client makes a payment, typically used when a client pays with a check.)
Spot the mistake customrsatisfaction
customersatisfaction is missing the "e" in customer
What is Noah's favorite College Football team "hint he wears at least one hoodie, hat or shirt with their logo on it
University of Michigan or UofM
What is the max amount you can credit with the customersatisfaction coupon
$20
Spot the Mistake checkreinbursement
That is not how you spell reimbursement silly!
When is Brandon's birthday?
March 23rd silly!
When do we use the Coupon "writeoff"
Trick Question we never use it! writeoff is used only for Billing Manager use. Its used when sending a customer to collections.
Spot the mistake latefee
There is a space before latefee
What Shirt is North wearing?
None!
What coupon do we use when we send a refund check to a customer?
checkreimbursement
Spot the Mistake: writeoff
Nothing! It is set correctly!
What did Brandon have at Olive Garden
Shrimp Alfredo with a Virgin Pina Colada