Total Loss
12 - 14 days
What is the state's total loss goal for settling a total loss claim for an insured
In our injury handling, a claim cannot close without us doing this to an injured customer
What is making an offer
$1300 vs $7900
What is the average settlement in URBI vs ARBI
This is the number 1 collectible type of subrogation in URBI
What is "uninsured subrogation"
Intersection, Lane Change, Left Turn, Backing
What are the 4 main types of losses that require a more thorough investigation.
This is a dollar figure taken off of comparable vehicles due negotiations with dealerships.
What is projected sold
An IPC is one of the best competitive advantages we can offer to our injured customers. This "term" should go through your mind when deciding to set or not set an IPC...
What is a "meaningful IPC"
Minnesota has the most per capita of this type of sporting activity than anywhere else in the country
What are golfers
By doing this on dual losses in regards to subrogation, we are ensuring accurate premium ratings for our insureds.
What is opening and then immediately closing subrogation.
Maintaining proper lookout and taking evasive actions are two of these
What are duties owed
This is one of most recent total loss process changes and increases efficiency while decreasing storage days for our files
What is a 3-way call with the storage yard and IAA
55-60%
What is the 30-day injury offer rate goal for 2019
This get together, first held in 1859, is one of Minnesota's most popular summertime events
What is the Minnesota State Fair
Even when the driver and the owner of an uninsured vehicle is present, doing this during our investigation helps increase our chances of collection in uninsured subrogation
What is talking to both parties
When more than one party involved in an accident is responsible for damages and injuries resulting from that accident
What is shared responsibility
This is one of the key items to utilize in your claim notes when you recognize and start the total loss process
What is the up front total loss template
As your claims near the 30 day mark, use of these in your claim notes will benefit yourself, your co workers and Mr. Peterson
What is the interim injury template and time bound to do's
In regards to our customer service focus as a company, these 5 behaviors is our guide in how to best serve our customers. Name them.
Listen actively, explain the process, keep your customers updated, advocate, and respond with urgency
In Wisconsin, medical coverage is subrogatable, so you will need to use these types of releases when settling your injury claims to ensure accuracy
What is "open medical release and meds incurred release"
Each person is entitled to recover damages from the other party if their negligence is equal or less than the other party's negligence, depending on the jurisdiction.
What is modified comparative negligence
This is a Progressive tool to help you with total loss value disputes
What is the customer concerns job aid:
http://pgr/highway/ClaimsPD/PDSuite/Pages/WCTLAddressingCustomerConcerns.aspx
Along with moving to an IPC, this is another way to move the claim forward on your initial contact with an injured party. Otherwise known as CCT, what does CCT stand for?
What is Claims Contact Telephone
Our company's SIU focus is to...….
What is detect, deter and defeat fraud
Except in some commercial policy situations, this type of coverage is not subrogatable in MN.
What is "PIP"
Duties owed, duties breached, proximate cause and damages.
What are the 4 elements of negligence (or negligent tort)