Sales Process
Set of measurements implemented to evaluate the efficiency of the sales IS process?
What is KPIs?
The usage of input collected from a large number of users online to solve a task, such as designing a product
What is crowdsourcing?
Publicly available content created by end users
What is user-generated content?
A weakness that provides an opportunity for a threat to materialize
What is vulnerablity?
ERP stands for ___
Enterprise Resource Planning
B2G stands for ______
What is Business to Government?
People working together to achieve a common goal using communication
What is collaboration?
A statement that spells out employees' rights and responsibilities when using social media for business purposes.
What is social media policy?
A measure used to block a threat.
What is safeguard?
How many millions of credit/debit card records were stolen during the Target hack?
What is 40
____, ____ and _____ are the main sales process activities.
What is Sell, Ship, Payment?
Videoconferencing is an example of _____ communication.
What is synchronous?
The investment in social relations with the expectation of returns in the marketplace
What is social capital?
What is weakest link?
How much has Boeing lost so far in the Air Force One program?
$2 Billion
A system that integrates customer-facing processes and manages all interactions with customers.
What is CRM?
A system that tracks changes to documents and provides features and functions to accommodate concurrent work.
What is iteration management?
A multitude of bad reviews where consumers use an organization's site in damaging ways
What is mutinous movement?
BYOD stands for
What is: Bring Your Own Device?
The 5 components of a process
Hardware, software, data, procedures and people
The process of eliminating the middle layers of distributors and suppliers.
What is disintermediation?
Schedules, tasks, budgets are examples of project ______
What is metadata?
Firms that enable peer to peer exchanges via online communities are part of the ______.
What is sharing economy?
A variety of software that damages or disables computers
What is malware?
There are about 15 billion of these devices
What is IOT?