Hardware
Where was Hardware originally located on the 4th floor of the library?
Tims Office
What is the name of the program that prevents viruses and files from staying on the computers?
Deepfreeze
What devices connect to Corsair Wi-Fi?
Streaming devices, consoles, Smart Devices (VR Headset)
Where is the Esports room located?
In the ground floor of the library
Who is the library named after?
Claire T Carney
Where do you dispose of decommissioned equipment?
Blue Bin in 453
Who has access to these labs?
Full Time Staff
On a Google Pixel what do you put for anonymous identity?
Full UMass email
What management software is used on all esports computers?
GGleap
What console was used to create a supercomputer on campus?
PS3 (176)
How do you contact Dell for warranty issues?
Putting the serial number in dell support and talk to the representative
What three programs get updated during the breaks?
Chrome, Firefox and VLC
If you connected to UMass guest or corsair Wi-Fi, what do you have to do before connecting to Eduroam?
Forget the wi-fi
How many desktops are in the esports room?
11
Where was CITS originally located before the library?
LARTS
What is the process on backing up someone's data?
Take out the storage device and put it in the SSD reader and transfer to backup storage
What building use to have a computer lab in the basement?
Textiles
What info do we need to get before sending the case to networking?
Location, type of device, Mac Address, and troubleshooting steps taken
What Three games are most popular in Esports?
Valorant, LOl and Overwatch 2
Who is the architect of the university?
Paul Rudolph
What are the steps to decommission a computer?
Send decommission form, pick up the device and remove the hard drive, then dispose of device and let bob close the case
How many labs do we service on campus?
5
What year were the ethernet cables removed from the dorms?
Summer 2022
How many people from CITS built the esports room?
8
What is the name of the book that the university has an abundance of since nobody want it?
UMD Trials and Triumph