Kits
Holds
Promotional Orders
Government Orders
Sample Orders
100

Kits that begin with 00Z are known as..

What are Custom Kits?

100

This hold code is the only manually added code.

What is XX?

100

To change the price of a promotional item, we must click ___________.

What is Price History?

100

When a Government customer is paying with a credit card, it is okay to read the card information back..

What is False? (Lose your Job) :)

100

We enter the Sample Order code in this field.

What is Restock fee/min field?

200

If a customer is asking what components are included in a kit, you can locate that information by going to

What is Kit BOM View?

200

When we do not change P to A, the order goes on a ___ Hold.

What is a CF Hold?

200

True or False, we are able to process a promo order for a promo that is expired.

What is False?

200

True or False, if not listed in header messages, Government accounts are allowed to add a FedEx/UPS account #.

What is True?

200

True or False, we do not charge freight for expedited sample orders.

What is False?

300

True or False, if a component within the kit is on backorder the whole kit will wait to be shipped until the item is available.

What is True?

300

An Administrative Hold is also known as ...

What is XX?

300

To override the price for a Promo item, we place a __ in the ____ field.

What is O in the PC 1 field?

300

Government orders must have a minimum order total of this amount.

What is $500?

300

We do not place orders for SRep, one exception is ____________.

What is when Covidien Connect is down?

400

The Bold kit item # is known as the ...

What is the Parent item?

400

Government processes an order for $420.00. This order will go on a _____ hold.

What is a MN Hold.

400

On the QBE line, we place the Promo code in the __________ field for the items listed in the Promo.

What is the Print Message field?

400

The maximum freight charge that Government customers are allowed to have is____.

What is $250.00?

400

____ is the code when shipping to Marketing or R&D.

What is SO?

500

Can a partial kit be shipped?

What is No?


500

____ is considered a soft hold and can be bypassed.

What is C1?

500

True or False, We are able to process a promotional order over the phone?

What is True?

500

Are we allowed to put Government Orders on XX Hold?

What is the Reason Code field?

500
_____ is the code when shipping to a customer facility.

What is SP?

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