Market Segments
Liability
Workplace Safety
Miscellaneous I
Miscellaneous II
100
someone to whom hospitality is offered
What is a guest
100
an agreement out of court that can prevent public disgrace
What is a settlement
100
Most common accident
What is slip trip & fall
100
do this when someone is choking
what is the Heimlich Maneuver
100
Fluent in conversational French
What is Skills
200
hotels that have a more leisurely and relaxed atmosphere
What is a resort hotel
200
Motels were created for what type of traveler
What are americans that traveled by car
200
Turning pan handles away from the front of the range will help prevent _________
What is tipping
200
may only be given to registered guests
what are room keys
200
President, International Student Association
What is activities
300
Extended stay hotels have
what are kitchens
300
Failure to take the care that a responsible person would be expected to take
What is negligence
300
has three severity categories
What is burn
300
The amount of money a hotel charges for a room a, not including tax or other hotel services
What is room rate
300
French word meaning a rich person's home in the city
What is hotel
400
Hotels built in large cities to host events with thousands of people attending
What is a convention hotel
400
What guests expect in exchange for payment
What is safety, sanitation, and security
400
Miss Lebold's worst on the job injury
What is 2nd degree burn
400
a serious condition that follows injury or sudden illness
What is shock
400
Master of Science, Advanced Mathematics Ohio University
What is Education
500
Areas in the hotel or foodservice operation that are typically behind the scenes
What is the back of the house
500
when a person gives property to someone else for safekeeping
What is bailment
500
make sure your knives are sharp to help prevent
What is cuts
500
Is a person that is not a registered guest is not the Hotel’s responsibility?
What is yes
500
Areas that involve direct contact with guests are called
What is the front of the house
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