Person Records
Business Record
Emergency Procedures
Advanced Deposits
Letters
100
You use this when you cannot find a person by a complete address.
Wildcard ( % )
100
You must visit this website to look up the charter ID number and to see if they are registered with the state.
SOS Website
100
If you receive a bomb threat, follow this step first.
Remain calm
100
An advanced deposit is this much.
$150.00
100
To send a deposit letter, you will go to this notebook.
Person Notebook
200
This is the contract between MGE and a customer for a service.
Service Agreement (SA)
200
You will need to include this tax ID number to start new service for a business.
Federal
200
A normal pilot light should be this color.
Blue
200
Diversion accounts must be paid by this percentage.
100%
200
A service verification letter can be requested in this.
To-Do
300
This screen is where you will enter in a customer's name to look up their account.
Control Central
300
You r customer class for a business account should be this?
Commerical
300
This is a silent killer that can sneak under doors and through walls.
Carbon Monoxide
300
Bankruptcy must pay a fixed advanced deposit of this amount.
$150.00
300
This letter is a Statement of Balance.
3013
400
You enter the credit score in this tab.
C & C / Characteristics
400
You update all personal business demographics in this notebook.
Person Notebook
400
This is added to gas to give it a rotten egg smell.
Mercaptan
400
A reconnection fee for MGE is this amount.
$65.00
400
A Landlord Leave On contract can be sent via this.
Fax and Mail only. Can also be obtained on Customer Connect.
500
If we are not able to start service for a customer for any reason, we must send them this letter.
Denial of Service Letter
500
To update any information about a business, you will need to go to the person notebook by clicking this icon.
Building icon
500
If medical attention is required, this person will notify the appropriate fire department.
Dispatcher
500
An Advanced Deposit will refund back to an account after this many months.
12
500
A duplicate bill can be sent via this.
To-do
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