Allegations
Investigations
Determinations & Reconsiderations
OIG Referrals, Surety Bonds & Misuse Debt
Misuse Debt (continued), Reissuance, Negligence Determinations, AAM & Appeals
100

Who can sign a Misuse Allegation Memorandum?  

The Fiduciary Hub Manager (FHM) or designee no lower than a coach  

II.3.A.1.f.  Misuse Allegation

100

True or False

Misuse investigations can only be assigned to the FE who appointed the fiduciary under investigation.

FALSE

II.3.A.1.g.  Misuse Investigation

100

True or False

Hub personnel must complete a misuse determination on every misuse allegation for which an investigation was conducted.

TRUE

II.3.A.1.h.  Misuse Determination

100

OIG's decision not to investigate a misuse case (does/does not) affect VA administrative actions otherwise applicable.

OIG's decision not to investigate a misuse case DOES NOT affect VA administrative actions otherwise applicable.

II.3.B.2.h.  Negative Responses From OIG

100

What is the number provided by the RO Finance Activity for the misuse debt called?

BD Number

SSN

Case Number

BD Number

II.3.C.1.b.  Fiduciary Misuse

200

True or False

The Misuse protocol for a supervised direct pay beneficiary is the same as that required for all other beneficiaries.  

TRUE

II.3.A.2.b.  Misuse Allegation From SDP Beneficiary

200

A misuse investigation must be __________, ________, and __________ in order to ensure a conclusive determination of misuse.

thorough, objective, and impartial

II.3.A.3.b.  Purpose and Intent of the Investigation

200

What is the amount of time the fiduciary has to submit a request for reconsideration?

30 Days

II.3.A.6.b.  Control of a Misuse Reconsideration Request

200

If the allegation relates to multiple beneficiaries served by the same fiduciary _______________. (Complete the sentence)

a.  a separate referral will be made for each allegation

b.  a group referral will be made in one allegation


a.  a separate referral will be made for each allegation

II.3.B.2.b.  Referral of Allegations

200
What is the first step the LIE takes in the debt collection process.

The Legal Instruments Examiner (LIE) completes the Request to Create a Debt for Collection memorandum.

II.3.C.1.f.  Process for Debt Collection

300

A Misuse Allegation Memorandum must be completed for each allegation the hub receives when the hub determines an investigation is (warranted/not warranted).

NOT warranted

II.3.A.2.h.  Actions to Take on Allegations

300

Hub personnel conducting the investigation must review the documentation contained in the eFolder and systems such as, but not limited to __________.

*Name two (2) systems that may be used.

VBMS

LCM

Compensation and Pension Record Interchange (CAPRI)

Share

II.3.A.3.f.  Reviewing the eFolder and VA Systems


300

True or False

Upon completion of the misuse investigation, hub personnel must update the INVESTIGATION COMPLETE field on the misuse record with the date the investigation report is uploaded to the eFolder.

TRUE

II.3.A.3.q.  Handling the Investigative Report and Completion of the Misuse Investigation

300

Contacting the surety bond company to obtain directions for filing a claim for payment of the surety bond is step ___ of surety bond collection?

Step 2

II.3.B.3.c.  Procedures for Collection of a Surety Bond

300

When is a Justification for Revision of Misuse Debt Memo needed?

a. Any time a debt is created

b. When additional evidence is received which indicates a change in the misuse amount is warranted

b. When additional evidence is received which indicates a change in the misuse amount is warranted

II.3.C.2.c.  Control of the Misuse Debt Revisions

400

If an allegation is received concerning a fiduciary that serves multiple beneficiaries, the fiduciary hub must do what with all fiduciary records pertaining to the fiduciary?

MERGE all fiduciary records pertaining to the fiduciary

II.3.A.2.e.  Requirements for Establishing the Misuse Process

400

What form must the FE use to prepare and submit the misuse investigation report?

VA Form 21-3537b

II.3.A.3.n.  Misuse Investigation Report Format

400

What type of evidence is required for a reconsideration? 

New and pertinent evidence

II.3.A.6.d.  New and Pertinent Evidence

400

Under ________, VA must make a good faith effort to recoup benefits in all cases of misuse.

38 U.S.C. 6106(c)

38 U.S.C. 6106(d)

38 U.S.C. 6107(d)

38 U.S.C. 6107(e)

38 U.S.C. 6107(d)

II.3.C.1.a.  Background on Debt Collection

400

How long does the Hub have to prepare a justification for revision of misuse debt memo?

30 Days

II.3.C.2.c.  Control of the Misuse Debt Revisions

500

Name three elements required on the allegation memorandum under identifying information for the fiduciary?

Name

Social Security number or tax identification number

Category (individual or entity)

If the fiduciary is court appointed, and

Greatest number of beneficiaries served by the fiduciary during the suspected period of misuse

II.3.A.2.n.  Required Elements of a Misuse Allegation Memorandum

500

Name five (5) of the required elements of a misuse investigation report.

Date, Identifying Information, Hub Name, Restatement of the Issue, List of Individuals Interviewed, Evidence Reviewed, Facts Found, Conclusion, Recommendation, Signature

II.3.A.3.o.  Required Elements in the Misuse Investigation Report

500

A misuse determination serves to  __________ upon which the determination is made.

a. summarize the case and circumstances

b. summarize the facts and circumstances

c. summarize the reality and circumstances

d. summarize the incidents and circumstances

b. summarize the facts and circumstances

II.3.A.4.a.  Purpose of the Misuse Determination

500

True of False

The hub must refer all misuse cases requiring the establishment and collection of misuse debt within 14 business days of the referral to OIG.

FALSE

The hub must refer all misuse cases requiring the establishment and collection of misuse debt IMMEDIATELY UPON of the referral to OIG.

II.3.C.1.d.  Timeliness of Referrals to the RO Finance Activity for Establishment and Collection of Misuse Debt

500

Name three (3) of the fiduciary appealable decisions. 

Appointment of a fiduciary

Removal of a fiduciary

Misuse determinations

Misuse reconsideration decisions

Negligence determinations

III.1.A.1.a.  Authority to Appeal Fiduciary Decisions

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