Ch. 4
Servant vs. Servile
A servant chooses to help people. Being servile is being treated like a slave.
What is synergy?
The belief that a team is greater than the sum of its parts.
What is the Johari Window used for?
To explore our self-perception.
Inquiry vs. Advocacy
Inquiry when you ask questions to gain more information. Advocacy is when you argue in favor of a course of action.
Main goal of writing?
Share meaning while informing, persuading, or entertaining the audience.
Story-shifting?
The coach is having the trainee look at the problem from another perspective.
What are the four I's of transformational individual consideration?
Individual Consideration, Intellectual Stimulation, Inspirational and motivational, idealized influence.
Rise-up, Pull together, Speak out, Support the victims, and Teach tolerance.
Leaping to generalizations without testing them.
What are some transition words?
First, As a result, Moreover, For Instance
Describe the different leadership arenas.
Strategic highest leadership; focuses on long-term operations.
Operational leading and coordinating teams of teams.
Tactical lowest level; this is day-to-day and decisions are immediate and small-scaled.
Try to imagine ways to create a problem, which serves as backward brainstorming.
What are the seven universal intellectual standards.
Cla
What are the six steps to power?
Fear, Seduction, Personal Persuasion, Empowering, Model Integrity, Being Wise
Seven steps for effective communication
Analyze purpose & audience, Research your topic, Support your ideas, Organize &Outline, Draft, Edit, and Fight for feedback.
What are the responsibilities of the NCO?
Epitomize the Core Values, Support the Leader, Correct the People, Career Counsel, Guide, Instruct and Mentor, Reward the People, and Keep Learning.
What is the 80/20 rule?
Devote 80% of your time and energy to the top 20% of the issues you face.
What are the lessons from Hawthorne and Classical Conditioning studies?
Pay attention to your people; this leads them to feeling appreciated and will perform better.
Praise reinforces the desired behavior.
1,1 Leadership grid
Indifferent -Evade and Elude. Lowest concern for both people and results. The attitude of I don't matter as an individual so why should I make the extra effort?
Best form of public speaking
Extemporaneous
NCO and Officer relationship - what is the NCO's focus?
Focus on short-term needs, ensure rules and standards are being held, train people, fulfill goals and activities, and get the job done.
Who was Jeremiah Denton?
Recipient of the Navy Cross. He used Morse code to tell military officials that POWs were being tortured. He was able to find a third way in a false dilemma.
What do ISTJ and ESFP stand for? (MBTI Chart)
Introverts Sensors Thinkers Judgers
Extroverts Sensors Feelers Perceivers
Management with Exception
Active - observe mistakes then correct wrongs.
Passive - leader intervenes well after the situation and doesn't provide feedback.
Pitfalls of email
Email is fast people tend to respond without figuring out precisely what it means, People can hide behind the screen, Emails can pile up, and can't be sure that the recipient has seen the email.