CCR
The area of the shop most needing tended to when we are busy.
What is Dining?
The price of a single scoop with two toppings?
What is $6.55?
The amount of scoops of chocolate shavings on a shake.
What is one spoonful?
Caramel should be kept at ___ and Fudge should be kept at ___.
What is 110, and 140.
The amount of days a cake maker needs to prepare a custom cake / pie for a customer.
What are two days notice?
The amount of team members which should be on the floor when we are very busy.
What is all of them!
Before transitioning to another task for the day, this station should always be clean or put together to make for easy cleaning.
What is the dish washing sink?
The amount of pumps in a peanut butter shake.
What are four pumps?
How much bleach should be used when making sanitation water for the bucket of towels.
What is a capful, or a glug?
After arriving to shift, what two items must be worn before hitting the floor?
What is a clean apron and name tag?
The phrase we use before every question with customers.
What is, "Would you like?"
The max height pints and quarts can be stacked when packing in the morning.
What is "Two buckets high?"
The largest size scoop team members can take home as part of their shift item.
What is a double scoop, or a taster's trio? Customer-sized of course.
When obtaining dry ice, these two items must always be worn ___ and ___.
What are gloves and safety goggles?
When calling off for the day, how soon should Managers be notified that you are not feeling well, or cannot make it.
What is as soon as possible?
Every team member should be comfortable doing this at the beginning of every customer interaction.
What is greeting?
DAILY DOUBLE: When referring to properly stocking items by their date we use this term.
What is rotation?
When asked for a pup cup, this container should be used for customers (as a cost-free option).
What is the souffle plastic cup (2 Oz)?
Under no circumstances should Managers ever catch team members doing this ironically named scooping motion.
What is double dipping?
What are the drivers, Cassidy, and JP?
When business is slow, this ___ enables us a chance to get caught up in areas of the shop that have been neglected.
What is a detailed cleaning checklist?
The phrase we use to refer to supplies that we do not harvest in America, but it is a system that ensures no one is manipulated in the making of our ice cream?
What is fair trade?
DAILY DOUBLE: The phrase we should let customers know anytime we are notified they have an allergy.
What is: "All of our products are made in the same facility, and there may be a trace amount of allergens.." listed here: May contain traces of tree nuts, peanuts, milk, eggs, soy, wheat, and fish gelatin.
When checking out on register, this phrase should be spoken to all customers unless we know an item is to go.
What is, "Are these items for here or to go?"
Availability requests need to be in on the request off calendar by ___ at ___.
What is Sunday at Midnight?