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B
C
D
E
100
The part of MiTek’s software suite that can size beams, design roof/floor trusses, I-joists, and wall panels.
What is Structure?
100
A CM is considered out of date when this is true about their suite software version.
What is software that is more than 24 months old?
100
This software is built for full truss and panel design by component manufacturers, while a simpler version serves lumber yards or panel-only customers.
What is the difference between Structure and Supply?
100
These are the best practices for helping a CM convert to new software.
What is take an MLC course, enroll in a virtual hands-on training, and attend Office Hours?
100
These are four ways to contact the help desk.
What are Loop, MiTek Portal, email, and phone?
200
The part of MiTek’s software suite that handles costing, scheduling, and Project tracking.
What is Management?
200
These terms refer to moving to a newer major version, while the other refers to applying patches or minor improvements.
What is the difference between an upgrade and an update?
200
This acronym describes a detailed list of raw materials, components, assemblies, and subassemblies along with their quantities needed to build, manufacture, or repair a product.
What is BOM (Bill of Materials)?
200
This is where CMs go to access self-paced training.
What is the MiTek Learning Channel (MLC)?
200
These are the two email publications sent out regularly to CMs.
What are Productivity and Throughput?
300
MiTek’s software solution that manages projects from finished design through cutting, and ultimately building.
What is MiTek Production?
300
These are the technical requirements needed for database and server compatibility.
300
Customers should always perform their own upgrade.
What is every customer has different skills, and if in doubt defer to Warren Railton or Brian Yuhas?
300
This is the platform for watching YouTube-style training videos.
What is MiTek Customer Experience Site, AKA MiTek Portal?
300
The weekly number of Office Hours sessions.
What is 3?
400
This is the date when development support ends for MiTek’s 20/20 Engineering software.
400
This is the person assigned to support a customer’s technical questions.
What is a Field Technician?
400
This is the phone number used by CMs to reach the MiTek Helpdesk.
What is 866-648-3587?
400
The place to view past Office Hours.
What is MiTek Customer Experience Site, AKA MiTek Portal?
400
These are the three weekly Office Hours sessions.
What are Structure, Management, and Production?
500
The term EOM refers to the end of software development, while EOL refers to what?
What is End of Life?
500
This upgrade process involves upgrading to an intermediate version before ultimately upgrading to the desired MiTek software suite version.
What is a two-step?
500
This is the minimum version of SQL that is currently required to operate the MiTek software suite.
What is SQL 2016?
500
This person patented the Gang-Nail Connector in 1955.
Who is John Calvin Jureit?
500
This is the easiest way to access training content in MiTek Structure.
What are tool tips?
