Otherwise Known As
The most recent day a PM works their full hours, and full duties
What is LDW?
Where we find the Admin type for a particular Billing Group
What is Chess H?
Adjudicator of non-complex claims
What is a DA?
The only pend decision that goes to the NCQR
What is a Pend for Pre-Ex?
Workplace issues, childcare, elder care, legal and financial issues
What is a non-medical influencing factor?
The length of time that must be completed before benefit payments can begin
What is the Elimination Period?
The disability practice, process and knowledge resource
What is Athena?
The team that manages Long Duration files
What is the payment team?
A designation your manager can give you after you have demonstrated you can make good referrals without error/review
What is SRP?
A layer of security already embedded to the PS email server
What is forced TLS?
Circumstances when Sun Life will not pay benefits for any period
What are Exclusions?
Information needed to find the right contract or plan ID
What is Policy #, DOD and PM Class?
The manager of the Rehab Consultant team
Who is Lara Rock?
Take the APS date for first date of absence due to condition provided that date is after the PSS LDW
What is the Golden Rule for establishing DOD?
A full emailed update sent to a PS that does not use the DOT
What is a PSD?
Seven days of uninterrupted total disability including weekends
What is seven calendar days?
What we use when the onus to pay for medical information is on SL
What is Opifiny?
A team of medical doctors, specialists, psychologists and neuropsychologists that reviews claims and provides answers to medical questions
What is a Medical Consultant?
The standard contract's STD proof of claim time limit, administratively
What is 60 days?
A team that handles files where the PM is approved beyond COD, but is expected to RTW just not for approx. 3-9 months.
What is Extended Recovery?
The day we expect the PM to RTW full duties/full hours
What is the Forecast Date?
Where to get a PM's salary history
What is OASIS?
A researcher, an investigator, a counsellor, a trouble-shooter, an organizer, a motivational speaker, a multi-tasker, a fortune teller, an advocate, a planner, a peace officer, a judge ...
What is a DCM?
The start date of the first Planning Stage
What is the same date as the Solar approval decision was made?
Where to look for SIs if a PS does not have a CSI page
What is Chess F screen 5?