Police Call types
Fire Call types
Call Handling
Approved 10 codes
Hooked On Phonetics
100

There's 2 people in the parking lot beating each other up.

What is Assault

100

I think my water just broke. This is my first baby, I dont know what to do. 

What is child birth


100

What is the most important and first piece of information you need to get on any and every call?

What is the address of occurrence? 


100

10-8

What is In service or Available 

100

T & R

What is Tom & Robert


200

My husband spent the last hour screaming at me, he then hit me and left 2 mins ago.

What is domestic in progress

200

My fire alarm is going off saying its detecting Carbon Monoxide, can you send someone? 


What is carbon Monoxide Detector Activation

200

What are the key pieces of information you will give out on a read back for a registration check? (8)

(repeat the tag) comes back Expiration status, Stolen status, color, year, make, model, RO name, & RO city 


200

10-10

Out of Vehicle


200
Q & L
What is Queen & Lincoln
300

I have been gone all day, I just got home and my back door is open. I'm scared there may be someone inside my house but I'm not sure. 

What is Burglary In Progress


300

I just witnessed a crash, I am not involved so I don't know if anyone is hurt or not.

What is Crash Unknown Injury


300

Callers are in a domestic; loud, arguing and not listening to you. What do you do? 

repetitive persistence // Get their attention by staying calm and saying their name or repeating your question until they respond to you (can you hear me?)


300

An officer calls 10-33

What is Emergent traffic 

300

F H & U

Frank, Henry, & Union
400

My ex husband is 14 mins late to bringing my child back. I need to make a report for court 

What is child custody

400

I fell but I'm not injured, I just cannot get up on my own, please help.

what is Citizen assist

400

Give out a infomation if it came through from wcso about a veh that fled from pd (what is this called?) 

-more information the better 

What is bolo? ( all units bolo for veh that fled from wcso  -blk nissan titan  bhs0066 tn  fled from an officer after swerving at the 222 eb on i40 driver is 50yowm red shirt and a gry hat   bumper sticker says in garfield we trust 

400

10-12  & How should they respond?

Subject or suspect present // Go ahead

400

V, X & E

Victor, Xray, & Edward
500
There is someone in my store with a gun demanding money and beer.

What is robbery in progress 

500

We are getting a fire alarm for chick fil a, showing in zone 42 labeled as the secret beef room. 

What is Commercial Fire alarm

500

Someone is not conscious and not breathing normally. You think you hear snoring in the background

What is beginning CPR? 

(Go over CPR instructions for all ages) 


500

10-98

Assignment Complete


500

A, C, O, P & W

What is Adam, Charles, Ocean, Paul, William 
M
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