Staff may only use signage and templates created by this team.
What is Design and Production?
Three categories of YRCA
What are Junior, Intermediate, and Senior?
This type of card is for adults without proof of residence and allows access to all electronic resources and has a one item limit.
What is an EPL_ACCESS card?
The type of butterflies we are raising.
What are Painted Ladies?
Staff should not do this when stocking displays, even if they need more items to fit the theme.
What is placing holds?
Where you will find resources for customers looking for supports, (grouped by quadrant of the city)
What is the Community Connection Guide?
The website we go to when we want to let a Calgary Public Library visitor check out books from EPL.
What is melibraries.ca?
The name of the 'infinity room' art installation.
What is "Realities: United"?
According to display maintenance requirements, an item that remains on display longer than this must be returned to the shelves and replaced.
What is 5 days?
FOIPP has been replaced by this.
What are POPA and ATIA?
The answer to the question, "Can I pay my referral fee down below $10 in order to unblock my library card?"
What is NO
The name of the municipal ward the Mill Woods branch is in.
What is Karhiio ward?
The only displays which can be consistently left in place.
What are Staff Picks, Hits to Go, and YRCA?
The acronym CAP stands for this.
What is Coalition of Alberta Public Libraries?
The time it takes for a customer to be referred to a third-party materials recovery agency for follow-up in the event that they owe more than $40.
What is 60 days?
The year the Mill Woods branch of EPL opened.
What is 1982?
The answer to, "Can I put a cool prop I like on this display?"
What is NO!
The 4 C's of Customer Service.
What are Connect, Converse, Collaborate, and Close?
If a customer has this many checkouts overdue for more than 3 weeks, their account will be blocked for borrowing, placing holds, or accessing digital content.
What is ten?
An induction hearing loop system transmits directly to a hearing aid and reduces reverberation and background noise. This is how you know a hearing loop is functional.
What is a blue light.