Defects
ISO-9001
Good Documentation Practices
Quality Tools
DBS
100

This type of defect occurs when a product fails to meet specifications but is still functional.

What is a minor defect?

100

ISO 9001 is a standard for this type of management system.

What is a Quality Management System?

100

GDP stands for this in quality management.

What is Good Documentation Practices?

100

This tool uses bars to show the frequency of data values.

What is a histogram?

100

DBS stands for this system used to drive performance and improvement.

 What is Danaher Business System?

200

A defect that makes a product unsafe or unusable.

What is a critical defect?

200

The organization responsible for publishing ISO standards.

What is the International Organization for Standardization?

200

GDP ensures that documentation is this—accurate, complete, and reliable.

What is trustworthy?

200

 This tool helps identify the most significant factors in a dataset.

What is a Pareto chart?  

200

DBS is built on this continuous improvement methodology.

What is Lean?

300

This defect type does not affect function but may impact appearance or customer perception.

What is a cosmetic defect?


300

 The current version of ISO 9001 was released in this year.

What is 2015?

300

his is the most common ink color required for handwritten entries.

What is blue?


300

This diagram resembles a fish and helps identify root causes.

What is a cause-and-effect diagram?

300

DBS was inspired by this Japanese manufacturing philosophy.

What is Kaizen?

400

A defect caused by variation in raw materials or components.

What is a material defect?

400

 ISO 9001 applies to organizations of this size.

What is any size?

400

GDP requires that all entries be made at this time.

What is at the time of the activity?


400

 This tool tracks data over time to monitor process stability.

 What is a control chart?

400

DBS focuses on improving this aspect of business operations.

What is customer value?

500

A defect that occurs intermittently and is difficult to reproduce.

What is a sporadic defect?

500

ISO 9001 is based on this number of quality management principles.

What is seven?

500

GDP is especially critical in industries regulated by this U.S. agency.

 What is the FDA?

500

This tool uses checks to collect and organize data.

What is a check sheet?

500

DBS is often described as this type of engine for growth.

What is a performance engine?

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