This initial phase involves identifying the need for an asset and determining the best way to acquire and manage it.
What is Planning?
This key aspect of a service request involves providing a clear and concise explanation of the issue or need.
What is a SR Description or Classification?
This Menu in Maximo assists in choosing the appropriate report based on the data and insights needed from Maximo.
What is Reports Menu, Report Selection?
This Corporate Analytics software syncs daily with Maximo to populate Enterprise and Property specific Reports.
What is Tableau?
This Corp Engineering Team member has entered the most Service Requests. (excluding Kimberly and Claudia and Jeff S SNL)
ERIC DOMINGUEZ Displays TRUE Leadership!
ASTEVENSON1 5
CLGONZALEZ 47
EDOMINGUEZ 12
JRUSKOWITZ 1
JRUSKOWITZ1 1
KGARCIA 114
RMORRIS1 3
SEAVEYJ 52
SSTEINBACH 1
Grand Total 236
This phase involves obtaining the asset through purchase, lease, or creation.
Acquisition
To ensure the service request is directed correctly, this information about where the problem is occurring must be included.
What is asset or location identification?
This aspect involves setting parameters, such as date ranges or asset types, to refine the data displayed in a report.
What is Advanced Search or Filtering?
This property with less than 300 Rooms has a 3 min Guest Waiting Response time, and leads their group.
What is Horseshoe St. Louis?
This will be the Next Maximo Property Deployment
CVA Caesars Virginia
During this phase, the asset is actively used to provide value to the organization.
What is Operation?
This field helps to determine the urgency of the service request and how quickly it needs to be addressed.
What is "Priority"?
This functionality enables users to save reports in various formats like PDF or Excel for easy distribution to stakeholders.
What is exporting and downloading reports?
This Las Vegas property leads their region with a 90% PM Completion rate and is #2 overall in PM Completion.
What is the LINQ Hotel?
This Corp Engineering Team Member was the most recent to login to Maximo
As of 9/20/24 1:24 PM - (excluding KG, CG and Jeff S)
9/6/24 9:39 AM LOGIN Jon Haack
This phase involves activities aimed at keeping the asset functional and in good working condition.
What is Maintenance?
Including this information ensures that the requester can be reached for clarifications or updates on the service request.
What is contact information?
This feature allows users to automate the generation of reports at specified times, improving efficiency and regularity and allowing for email delivery.
What is scheduling reports?
This is the average number of Corrective Maintenance Work Orders received from Business Users Enterprise wide weekly.
Hotel Housekeeping use this functionality to enter a SR from the Guest Rooms.
What is IVR?
This final phase involves the decommissioning, sale, or recycling of an asset that has reached the end of its useful life.
What is disposal or decommission?
Providing these items, such as images, manuals, or other files, helps to give additional context and details for the service request.
What are attachments and supporting documents?
This feature allows users to request new reports tailored to specific business needs using Maximo’s reporting tools.
What is Ask Claudia or Kimberly ????
This Tableau report is intended to provide the user with a visualization of the hotel tower "hot spots" having a higher number of work orders.
What is the Hotel Tower Heat Map Report?
This is the Link found on the Maximo Home Page that allows users to Register for a New Maximo Account!
What is the Register Now link?