Date Received/Completed
9/3- when first escalated to internal MI
What format should date be in weekly and monthly reports?
mm/dd/yyyy
Which country will Priscilla's traditional wedding ceremony be held in?
Cameroon
How many days are in September?
30 days
True or False: Can we still triage to Endo Brands?
Internal MI sends doc only email case on Friday, 9/18, at 8 pm CST. What is Date Received?
Monday, 9/21 (open of business, 7 am CST)
What is the name of the Excel sheet to sign off after completing weekly reports?
DV Tool (Checksheet_Mallinckrodt)
What does Celeste (Irene's daughter) want to be when she grows up?
(HINT: It was on 1st day of school photo shared in Aug)
plastic surgeon
Name the US holiday celebrated on the 1st Monday of September.
Labor Day
Which Triage Inquiry Handling FAQ should you read if someone calls about oxycodone? (Hint: MNK generics product)
Unsupported Products FAQ
APSP NN received email Saturday 9/12, but did not open it until Monday, 9/14. What is Date Received (date AND time)?
Date Received: 9/14 at 7 am CST (open of business)
Initial and Last Receipt date in AE module: 9/12
What is the name of the folder you would upload PC report on?
Weekly PC Reconciliation
Which 2 MIS's have a ProPharma work anniversary next month in October?
Rachel and Shelly on 10/26. Happy early 6 year workiversary!
What is the birthstone for September?
Sapphire
Internal MI asks you to read Unsupported Products FAQ to pharmacist on 9/14. You make 3 OB calls on 9/14, 9/15, & 9/16, with no response. What is completed Question date?
9/14- date when FIRST outbound call was made
On weekly AE/PC reports, what 2 IRMS fields should you look at to make sure case count matches what is on the report?
Case Type AND Category
What is Stacy's husband's name?
John
What famous German festival traditionally begins in late September?
Oktoberfest
ProPharma MI Coordinator forwards faxed AE on 9/25 at 8:20 am CST. Fax was sent to MI coordinator on 9/24 at 6:14 pm CST. What is the Date Received AND Initial/Last Receipt Date in AE module?
Date Received: 9/25 at 7 am CST (open of business).
Initial/Last Receipt date: 9/24
Name the 3 monthly reports dedicated team runs at the 1st of each month.
1) Monthly metrics/ Data Extract
2) Sunshine Act
3) Phone metrics
What state does Sam Li live in?
Fill in the blank to this song by Earth, Wind and Fire: Do you remember, the __ night of September?
21st