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Wet Sign
What documents are used when a sales request for wet sign?
Wet Signature Legal Docs Tracker - Docs Need Printing & Docs doesn't need printing
Channel Activation
Merchant sell voucher game, please specify the MDR used for the OVO and Shopeepay
OVO : 2.73%
SPP : 4%
Channel Activation
Is it possible for individual merchants to register kredivo?
Yes, it's possible for individual merchants to register kredivo
Channel Activation
Please mention e-wallet product that need migration letter to move PG
LinkAja, Alfamart, SPP, and OVO
PH OM SOP
What's the KYC decision for this case:
1. Merchant is individual merchant
2. Merchant is Sub Managed of e-healthcare
3. Merchant submitted personal social media as their BDD
4. LDD pass
Can pass, since most of the sub-merchants are individual professionals
ID KYC Decision
What's the KYC decision for this case:
1. Merchant individual with very low risk
2. Pass LDD
3. Website has no pricing
4. Merchant business is jasa intertior
Live without cards
ID/Web Policy
Max upload KTP / how many BID for individual sole prop and entity merchant can register in xendit?
Individu (ID): ID registered in more than 1 account
- Restrict 1 ID for 1 business account only -
Decline others
Sole Prop (ID) : ID registered in more than 1 account
- Restrict 1 ID for 2 business account only
- Business accounts must represent different business activity - Decline others
Entity (ID) : ID registered in more than 1 account
- Restrict 1 ID for 3 business accounts only
- Business accounts must represent different business activity - Decline others
OM Edge Cases
What's the criteria for Individual, PT, CV and Sole Prop to add bank account Withdrawal
Individual : Bank account name should match with KTP
PT : Bank account name should be match with entity name and restrict using individual name
Sole Prop : Bank account name should match with entity name and restrict using individual name
CV : Bank account name can be under entity or Individual name (must be direktur)
OM Edge Cases
Selling Subscription / What's 4 the criteria onboarding for merchant selling subscription?
1. Merchant must have AM/SR
2. Merchant needs to subscribe for the premium one
3. Applicable for entity and individuals
4. Live with no cards