MN Orchestra
On the Phone
19-20 Season
Subscriptions
Random
100

Who is the Minnesota Orchestra's current music director? 

Osmo Vanska 

100

How many credit card asks should you do when you get a pledge? 

Two credit card asks

100

Name 3 Movies and Music concerts scheduled for the 19-20 season. 

Star Wars, Harry Potter, Up, and It's a Wonderful Life 

100

What are the two types of Easy Passes available to patrons?


All Access Passes and Classical Passes. 

100

How much is the processing fee for an Easy Pass purchase? 

Eight dollars 

200

In which month does Sommerfest occur?

July

200

What is a requirement of rapport building when making TM calls? 

You must talk about upcoming concerts with the patron 

200

When is Handel's Messiah and who is performing with the Minnesota Orchestra for this concert? 

December 6 and 7, the Minnesota Chorale will be performing with the orchestra. 

200

What are the three types of subscriptions available for patrons? 

Classical series, Create Your Own series, and Easy Passes

200

When are the Minnesota Orchestra broadcasts on MPR? 

Most Friday nights at 8pm

300

Who is the current CEO of the Minnesota Orchestra? 

Michelle Miller Burns 

300

When would you do an upgrade ask? 

When the patron offers to renew their last gift

300

This year's Season Finale was originally scheduled to be Mahler's Third Symphony. What has it been changed to? 

Mahler's Ninth Symphony 

300

How much of a discount does Create Your Own series provide compared to single ticket prices? 

CYO's provide a 15% discount

300

What is the difference between a Result comment and an Extended comment? 

Result comments are internal and extended comments go to the client

400

Where is the Minnesota Orchestra going on their Summer 2020 tour? What event is this tour going to celebrate? 

South Korea and Vietnam, the tour is celebrating the 25th anniversary of restored diplomatic relations between the U.S. and Vietnam

400

What does LASC stand for? 

Listen, Acknowledge, Support, and Continue

400

Who is performing at Northrop this season and what are the dates of those performances? 

Cameron Carpenter, March 27 and 28

400

What is the benefit of purchasing Easy Passes over the phone rather than online or through the box office? 

There is an additional comps offer available only over the phone 

400

What are the donor level benefits for a gift of $500-$999 (Artist's Circle level)?

Two additional passes to Open Rehearsals, a private tour of Orchestra Hall upon request, recognition in the season's first issue of Showcase Magazine, and all benefits available at the Partner level

500

What year did the Minnesota Orchestra give its first performance? 

1903

500

What is participation and how is it calculated? 

Participation is the percentage of people you talk to that actually buy/pledge. 

Participation = # of pledges or sales/# of contacts 

500

What are the two Symphony in 60 performances we are doing this season? 

Beethoven's 4th Symphony and Mozart's Jupiter 

500

What are the benefits of becoming a subscriber? 

Early access to concerts (Subscriber Priority Days), discounts on single ticket purchases, and flexible payment options

500

What are Lybunts? What does "Lybunt" stand for? 

Lybunt stands for Last Year But Unfortunately Not This. They are donors who gave last fiscal year but have not given this fiscal year yet. 

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