Whats missing?
"Im glad I was able to add that vehicle for you, I do want to go over a way to help you save on that vehicle. If you bundle your home owners with your auto we can get you a multi line discount to help you save on your auto, would you like me to get you a free quote ?"
What is No assumption statment
"I need to talk to my wife"
Oh great what I can do for you is get my peer on the line so that way you can have the numbers for when you discuss it with your wife.
Does renters cover your laptop that was stolen from your car.
What is Yes
How much do we make for each refferal ?
What is $7
What is , No connecting statment with a recently purchased home.
I quoted with you guys a year ago
what is "Insurance rates are always changing , id love to see if you can now offer you a more competitve rate ! Let me get my peer on the line to quote that for you".
You lost your Laptop in China, does renters cover that?
What is yes.
Why is it important for customer retention?
What is, customers who bundle are more likely to stay.
"Im glad I was able to update your address to your new home! With that I can get you a quote to bundle your homeowners with your auto! Let me get my peer on the line to get you a free no obligation quote."
What is , no benefit statement.
"Dont want to add renters , I dont want another bill"
What is "Renters insurance is very affordable, Renters insurance can be as low as ___, let me get my peer on the line so they can at least get the numbers for you".
You are a renter , your dog ruins the carpet , does renters cover the liabilty?
What is yes!
Who can this put cash in your pocket?
What is , Profit sharing !
"Im glad we were able to update your new address, with your new home I have a great way for you to save, one second while I get my peer on the line!"
What is, statement on what the product is.
"I am at the dealership"
what is "Oh great , while the dealer is working up the paperwork my peer can work up the free quote".
Does Renters cover if you hit your Car and dont have auto insurance.
What is no
How does the bundle increase customer satistfaction?
What is , They get a bundling discount !
"Congrats on the new home ! I have a excellent way to help you save even more money , by bundling your home and Auto we can help you save off your auto policy! One second while I get my peer on the line to work you up the free quote" (transfers call right away).
What is no customer commitment .
"I dont own a home"
"Thats no problem ! Our renters insurance covers your belongings, and is very inexpensive! let me get my peer on the line to work you up that free quote!".
Does Renters cover you for a canceled flight insurane
What is no
Why is it the right thing to do?
Our customers have the right to know, they have options to protect themselves.